Area Trading Manager

Birla Carbon; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Aditya Birla Group is seeking an Area Trading Manager in Metals to lead domestic copper tube sales in the secondary market and coordinate cross-functional activities. You will manage third-party branding needs, build key customer relationships, and drive strategies to meet EBITDA, working capital, and cash flow targets while improving service levels.

The role emphasizes maintaining market share, customer satisfaction, and ongoing market intelligence to inform strategic decisions.

Responsibilities

• Lead Domestic Sales of copper Tubes to the secondary market.
• Manage third-party brand requirements like packaging, supplies, inventories.
• Plan and execute Copper tube sales in secondary market and coordinate sales administration to meet EBITDA, working capital and cash flow targets.
• Cultivate and maintain strong relationships with key customers to enhance satisfaction and build loyalty.
• Collaborate with cross-functional departments to enhance the company's brand and customer satisfaction.
• Maintain consistent supplies to customers and ensure best service levels.
• Coordinate with cross functional departments for credible and reliable customer experience.
• Look out for opportunities to simplify the sales process.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Area Trading Manager

Designation : Manager

Organization : Metals

Job Description:

Job Purpose

• To lead Domestic Sales of copper Tubes to the secondary market, support for generating sales and revenue in line with the business plan.
• To manage the third-party brand requirements like packaging, supplies, inventories etc.
• Plan and execute Copper tube sales in secondary market and co-ordinate sales administration with the objective of meeting the targets of EBIDTA, Working Capital and Cash Flow.
• Cultivate and maintain strong relationships with key customers by meeting their expectations, enhancing customer satisfaction, and building their loyalty with optimum utilization of resources and cost-efficiencies.
• Collaborate with cross functional departments to enhance the company's brand and customer satisfaction.
• Maintain consistency of supplies to the customers and ensuring the best service levels to be maintained.
• To consistently work towards maintaining healthy market share and NPS.
• Keep the team updated on customer expectations, competitor analysis, and Market Intelligence so that timely action can be taken.
• To Coordinate with cross functional departments for credible and reliable customer experience
• To consistently look out for the opportunities to simplify the sales process.

Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

• Copper tube sales in domestic secondary market (~2000 MT per annum)
• Achieve Domestic Mark up of ~1100 USD/MT. The above mark ups are slightly higher than prevailing prices in India.
• Implement strategies for sales growth and maintain healthy market share
• Market Penetration and Customer acquisition & Retention
• Expand the company’s market presence by penetrating new customer segments and geographic areas.
• Develop and implement plans to increase the company's share of wallet within dealers.
• Increase the customer base by acquiring new clients and accounts.
• Implement customer retention strategies to minimize churn and increase customer loyalty.
• Identify and pursue new business opportunities to expand market presence.
• Collaborate with Business Development Cell for various activities .
• Strategic Planning & Operational Efficiency
• Develop and execute a comprehensive sales strategy aligned with overall business objectives.
• Regularly review and adjust the sales strategy based on market dynamics and performance metrics
• Streamline sales processes to enhance operational efficiency.
• Monitor and optimize order fulfillment, delivery, and after-sales service processes
• Stay informed about industry trends, competitor activities, and market dynamics.
• Provide timely and relevant market intelligence to support strategic decision-making.
• Develop accurate sales forecasts based on market trends, historical data, and other relevant factors.
• Regularly review and adjust sales forecasts as needed.
• Minimize the variance between forecasted and actual sales figures.
• Customer Satisfaction & Quality
• Ensure high levels of customer satisfaction by addressing customer issues and concerns promptly.
• Implement feedback mechanisms to gauge and improve customer satisfaction.
• Timely closure of action items on MH portal
• Ensure proper communication with the relevant stakeholders.
• Quick addressal and resolution of quality concerns reported by the customers by closely coordinating all internal stake holders including Quality, Production, Logistics, PPC etc.
• Collaboration with Cross-functional Teams
• Collaborate with planning, operations, Logistics, finance and other functions to ensure alignment and synergy.
• Foster effective communication and collaboration among different teams to achieve common goals.
• Work on relevant projects with Cross Functional Teams
• Ensure that all sales activities comply with relevant industry regulations and company policies.
• Implement and monitor ethical sales practices
• Working Capital Management
• Focus on PBND, DBNP as per the guidelines.
• Managing Payment Over dues within 60 days
• People & Process
• Develop Self - Training plan adherence
• Work towards improving skills & competencies of self and team member
• Basis Monthly overall Inventory Planning, Coordinate with planning, production, Logistics team for material allocation and execution of planning.
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