Area Sales Manager

PeopleStrong; Bengaluru; On-site; INR 400,000 - 640,000; Full time

Job summary

PeopleStrong in India is seeking a dynamic sales and channel liaison for Direct Marketing to manage orphan customer relationships, drive upsells through campaigns, and ensure renewal collections while protecting AUM.

You will allocate leads, monitor topline performance, guide the team through sales processes, and execute strategy to maximise productivity and profitable mix for the organisation. Recruiting and training of team members is also expected.

Qualifications

• To maintain relationships with orphan customers.
• Upsell to customers through campaigns.
• Renewal collection and AUM conservation for the base.
• Achieve targets related to Premium and NOP.
• Allocate leads to team members as per targets.
• Monitor performance on topline and health parameters.
• Guide team on sales process, lead conversion and closure.
• Deliver RnR activities as per organisation.
• Maximise business potential through sales processes.
• Communicate process changes and training modules.
• Ensure sales and service activities proceed without blocks.
• Place the right people at the right time to maximise productivity.
• Allocate targets based on resource strength and unit opportunities.
• Execute business acquisition to achieve profitable mix.
• Review business regularly and report to superiors.
• Achieve persistency targets and renewals on time.
• Take corrective actions related to persistency and health.
• Recruitment & Training
• Recruit team on a time-based basis.
• Manage attrition within limits.
• Provide continuous on-the-job training and skill enhancement.

Responsibilities

• Maintain relationships with existing customers and drive retention.
• Identify and execute up-sell opportunities in campaigns.
• Ensure timely renewal collections and protect AUM.
• Meet targets related to Premium and NOP for growth.
• Distribute leads to team members as per targets.
• Periodically review topline performance and health metrics.
• Mentor the team on sales processes, conversion, and closure.
• Implement RnR activities to maximise results.
• Support smooth execution of sales and related processes.
• Communicate process changes and training materials effectively.
• Ensure sales/service activities run without blockers.
• Place the right people in the right roles to maximise productivity.
• Assess unit opportunities and assign targets accordingly.
• Drive business acquisition to achieve a profitable mix.
• Scrutinise business and report insights to superiors.
• Maintain persistency targets and renewals on schedule.
• Address persistency and health issues with corrective actions.
• Oversee Recruitment & Training initiatives.
• Ensure timely team recruitment and manage attrition.
• Provide ongoing on-the-job training and skill development.

Skills

Under Graduate

Job description

DEPARTMENT-1 CFOs Office

DEPARTMENT-2 Direct Marketing

Country India

Skills

Skill

Under Graduate

CERTIFICATION

Job Description

Implementation of Loyalty Model

• To ensure maintenance of relationship with Orphan customers.
• Up-Sell to customers assigned through various campaigns.
• Ensure Renewal collection and AUM conservation of the assigned base.

Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company

• Allocate leads to the team members as per targets decided.
• Periodically monitor and review performance on the assigned topline and health parameters
• Handhold and guide them on the sales process, lead conversion and closure of sale
• Aggressively downloading all the RnR activities running by the organisation.

Executes smooth function of the sales and other processes in order to maximise business potential.

• Communicating any process change or change in any rules and regulations by the help of different training module.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

Ensure relevant people in the right place right time in order to maximise the productivity

• Understanding the strength of the resource and depending on that allocating job responsibility
• Evaluating the opportunity of each business unit and allocating targets as per that.

Execute the right method of business acquisition in order get the profitable mix for the organisation

• Scrutinise the business on regular basis and give the relevant information to superiors
• Achieve Persistency targets as per the company norms so that renewals take place on time
• Take corrective actions related to persistency and health

Recruitment & Training

• To ensure recruitment of team on a time based manner.
• To manage attrition within the specified limits.
• Ensure through continuous on the job training, skill enhancement of team members.