Role & responsibilities
Business Development & Sales
- Drive sourcing of Home Loans, LAP (Loan Against Property), and other Mortgage products across the assigned region.
- Achieve monthly, quarterly, and annual business targets in terms of login, sanction, and disbursement volumes.
- Develop strategies to increase market share and improve portfolio quality.
- Identify new business opportunities, customer segments, and geographic markets.
Team Management
- Lead and manage a team of Sales Managers and their field sales teams.
- Set KRAs/KPIs and monitor performance against targets.
- Conduct regular reviews, coaching sessions, and field visits.
- Build a high-performance sales culture through motivation, training, and engagement initiatives.
Channel Management
- Expand and strengthen relationships with:
- DSAs (Direct Selling Agents)
- Connectors
- Builders
- Property Consultants
- Channel Partners
- Ensure productivity and business generation from all sourcing channels.
Market Intelligence
- Track competitor activities, pricing, and market trends.
- Provide feedback on product offerings and customer requirements.
- Recommend business strategies based on local market dynamics.
Cross-functional Coordination
- Work closely with Credit, Operations, Legal, Technical, and Collections teams to ensure smooth processing and disbursement.
- Resolve escalations and ensure superior customer experience.
Portfolio Quality & Compliance
- Ensure adherence to internal policies, regulatory requirements, and operational guidelines.
- Monitor portfolio quality and maintain delinquency within acceptable limits.
- Drive responsible lending practices and risk awareness across teams.
Recruitment & Talent Development
- Participate in hiring Sales Managers and key sales talent.
- Drive onboarding, mentoring, and capability-building initiatives.
- Develop succession plans for critical sales roles.
Preferred candidate profile
- Minimum 8 years of experience in Mortgage Loans
- Should have managed DSA business
- Team handling experience