Area Recovery Manager

PeopleStrong; Meerut; On-site; INR 700,000 - 1,000,000; Full time

Job summary

PeopleStrong invites applications for the Area Recovery Manager – Secured & Unsecured Lending. The role reports to the Area Manager and focuses on delinquency reduction, early resolutions, and daily monitoring of accounts across locations.

You will lead and train collections staff, engage with delinquent borrowers via calls and field visits, and coordinate with Muthoot Fincorp branches to ensure smoother collections while meeting business targets under pressure.

Qualifications

• 3+ years’ experience in collections including 2 years of on-roll team members.
• Excellent interpersonal and verbal communication skills.
• Willingness to travel as per company requirement.
• Ability to work under pressure and meet targets.

Responsibilities

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts daily.
• Connect with delinquent borrowers via calls and field collections.
• Responsible for team building and training collection staffs.
• Coordinate with Muthoot Fincorp branches for smoother collections.

Skills

Delinquency reduction

Team management

Interpersonal communication

Travel willingness

Job description

Area Recovery Manager – Secured & Unsecured Lending Business

Reporting to – Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.