area recovery manager

PeopleStrong; Khammam; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong seeks an Area Recovery Manager for Secured & Unsecured Lending to drive delinquency reduction and early resolution across a strategic location. You will monitor accounts daily, engage delinquent borrowers through calls and field collections, and lead a recovery team, coordinating with branches for smoother collections.

Travel will be required to meet targets and portfolio goals. The role requires 3+ years in collections, with at least 2 years leading on-roll staff, strong

Qualifications

• Experience in debt collection and recovery operations.
• Strong interpersonal and verbal communication skills.
• Ability to manage teams and train staff.
• Proven track record in achieving collection targets.
• Willingness to travel as required.

Responsibilities

• Reduce delinquency and improve portfolio quality across Secured & Unsecured Lending.
• Coordinate early resolutions and normalization of accounts.
• Monitor accounts daily and engage delinquent borrowers via calls and field collections.
• Lead and train collection staff; work with branches for smoother collections.
• Achieve business targets under pressure.

Job description

Area Recovery Manager – Secured & Unsecured Lending Business

Reporting to – Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection
• Skills and Exposure
• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.