Area Operation Manager

Lenskart.com; Delhi; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Lenskart.com is seeking an Area Operations Manager to drive operational excellence across multiple territories in India. The role blends analytical thinking, team leadership, and execution rigor to manage large teams and deliver measurable business outcomes.

The candidate will own end-to-end operations, drive productivity, ensure SOP adherence, and partner with Marketing, Supply Chain, and Finance to optimize performance and customer experience.

Qualifications

• MBA / PGDM (Tier 1 or Tier 2 Institutes) or B.E / B.Tech from Tier 1 Institutes
• Experience: 2–10 years total work experience
• For >5 years experience: Not more than 3 years in the same role

Responsibilities

• Own end-to-end operations for assigned geography / multiple territories.
• Drive performance metrics, productivity, and operational efficiency.
• Ensure consistent execution of processes, SOPs, and business standards.
• Lead, manage, and scale large field teams (50–150 members).
• Collaborate with cross-functional teams (Marketing, Supply Chain, Finance).
• Make data-driven decisions in dynamic environments.

Skills

Analytical thinking

Team leadership

Execution rigor

Stakeholder management

Data-driven decision making

Education

MBA / PGDM

B.E / B.Tech (Tier 1 Institutes)

Job description

We are looking for a high-impact Area Operations Manager (AOM) to drive operational excellence across multiple territories. The role requires a strong blend of analytical thinking, team leadership, and execution rigor to manage large teams and deliver business outcomes in a dynamic, fast-paced environment.

Key Responsibilities

1. Operations & Execution

• Own end-to-end operations for assigned geography / multiple territories
• Drive performance metrics, productivity, and operational efficiency
• Ensure consistent execution of processes, SOPs, and business standards
• Manage multiple priorities and deliver results under tight timelines
• Lead, manage, and scale large field teams (50–150 members)
• Build high-performance teams through coaching, mentoring, and structured reviews
• Drive accountability and ownership across team members

3. Business Ownership

• Take complete ownership of regional business goals and P&L-linked metrics
• Identify growth opportunities and implement scalable solutions
• Ensure strong customer experience and service delivery

4. Stakeholder Management

• Collaborate with cross-functional teams (Marketing, Supply Chain, Finance, etc.)
• Manage internal and external stakeholders effectively
• Ensure seamless coordination across functions to drive outcomes

5. Problem Solving & Decision Making

• Analyze business data to identify trends, gaps, and improvement areas
• Make data-driven decisions in ambiguous and dynamic environments
• Solve operational challenges with structured problem-solving approaches

Eligibility Criteria

Education:

MBA / PGDM (Tier 1 or Tier 2 Institutes only)

OR B.E / B.Tech from Tier 1 Institutes

Experience:

2–10 years of total work experience

For candidates with >5 years experience: Not more than 3 years in the same role

Disclaimer: Pan India opportunity. Candidates from anywhere in India are encouraged to apply. The job location mentioned is for administrative purposes only, and applications are welcome irrespective of your current location.