Area Manager Recovery Pan India

Talent Leads HR; Pune District, Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Talent Leads HR is seeking a role focused on repossession, settlements, and field recovery across the Pune region. The incumbent will build and manage a network of repossession and settlement agencies to cover the portfolio and drive day-to-day targets.

Responsibilities include setting daily/fortnightly targets, conducting local events, tracking team performance, and intervening to improve results, with support from the regional manager and legal team when needed.

Responsibilities

• Repossession and settlement
• Create network of repossession and settlement agencies to cover the portfolio
• Conduct local events on a frequent basis to handle the repossession and settlement target on a day-to-day basis
• Set DRR for team and track team performance
• Where team performance is low suitable intervention for improvement
• Design local compensation structure for agencies to improve collections
• Execute field recovery actions including skip tracing, settlements and closure of loan account.
• Handle situation when conflict with customer, police interventions happens with the support of the regional manager and legal team support
• Set daily and fortnightly recovery/ vehicle repossession targets for the collection agencies, monitor progress, and ensure timely follow-ups.

Job description

Role & responsibilities

• Repossession and settlement
• Create network of repossession and settlement agencies to cover the portfolio
• Conduct local events on a frequent basis to handle the repossession and settlement target on a day-to-day basis
• Set DRR for team and track team performance
• Where team performance is low suitable intervention for improvement
• Design local compensation structure for agencies to improve collections
• Execute field recovery actions including skip tracing, settlements and closure of loan account.
• Handle situation when conflict with customer, police interventions happens with the support of the regional manager and legal team support
• Set daily and fortnightly recovery/ vehicle repossession targets for the collection agencies, monitor progress, and ensure timely follow-ups.