Area Manager-RCU

Idfc First Bank Limited; Chandigarh; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Idfc First Bank Limited invites applications for an Area Manager – RCU to oversee risk control activities across products in the designated area. The role focuses on fraud prevention, verifications, audit compliance, and process evaluation to identify emerging risk trends and safeguard data integrity.

The candidate will drive proactive controls, manage MIS reporting, coordinate with vendors and stakeholders, and mentor off-roll resources to uphold regulatory standards and operational excellence.

Qualifications

• Bachelor's or higher degree required; MBA preferred for finance focus.
• 8–10 years of experience in RCU, fraud control, or risk management.
• Strong analytical, investigative, and data-driven decision making.

Responsibilities

• Manage risk control activities across products in assigned area, incl. fraud control, field verifications, audits and process evaluations.
• Lead data management and MIS reporting; ensure timely incident reporting to senior management.
• Mentor junior staff and ensure adherence to governance, compliance and controls.

Skills

Analytical skills

Investigative skills

Stakeholder management

Communication skills

Audits & compliance

Education

Graduate degree (any discipline)

MBA in Finance (preferred)

Job description

Job Requirements

About the Role

As an Area Manager – RCU in the respective division, you will be responsible for managing risk control activities across all products within your assigned area. This includes fraud control, field verifications, audit compliance, and process evaluations. You will play a critical role in identifying risk trends, implementing fraud prevention measures, and ensuring data integrity and regulatory compliance.

Key Responsibilities

Primary Responsibilities

• Managing the product assigned and performing activities like screening/ sampling, hunter checks, onboarding checks, proactive checks, vendor coordination, off roll interviews, etc.
• Data management and MIS reports management.
• Vendor follow-ups and closure of assigned tasks within defined timelines.
• Ensuring timely reporting of incidents to Line Managers & senior management.
• Assimilate facts in investigations and outline initial report draft.
• Product and RCU activities in-depth knowledge.
• Performing control activities to prevent market trends / fraud risk.
• Training off roll resources on best practices and standardized process adherence.
• Reviewing red flags and evolving the same basis investigation observations.
• Identifying process gaps and highlighting the same to seniors for corrective actions.
• Addressing issues and concerns with relevant stake holders as per sourced files and process followed thereby streamlining to increase efficiency.
• Law Enforcement liaising with police authorities of jurisdiction / middle lower rank officials and having close coordination.
• Preventing reputational risk and addressing critical situations at the branches / loan centers / Hubs etc.
• Vendor Billing Management and cost control.

Secondary Responsibilities

• Mentor and coach team members to uphold values of customer centricity, compliance, and integrity.
• Attract and retain top talent to support business growth.

What We Are Looking For

Education

• Graduate in any discipline
• Postgraduate: MBA in Finance preferred

Experience

• 8–10 years of experience in RCU, fraud control, or risk management

Skills and Attributes

• Strong analytical and investigative skills
• Excellent understanding of retail banking processes and risk controls
• Effective communication and stakeholder management
• Ability to manage audits, data reporting, and compliance requirements