Area Manager-HDFC BB-Thrissur

Birla Carbon; Thrissur; On-site; INR 500,000 - 800,000; Full time

Job summary

Birla Carbon in Thrissur, India is seeking a dedicated professional to drive insurance business from assigned relationships with partner channels. The successful candidate will engage with the channel partners to ensure customer investments in Birla Sunlife Insurance while providing essential support.

Key responsibilities include managing targets and delivering exceptional service, with a strong focus on achieving consistent growth each quarter. The role also involves building new business opportunities and enhancing customer engagement with the bank's offerings.

Qualifications

• Proven experience in insurance sales or business development.
• Ability to manage relationships and achieve sales targets.
• Understanding of market trends and customer needs.

Responsibilities

• Achieve targets for premium and revenue growth.
• Interact continuously with channel partners.
• Identify innovative ways to enhance customer penetration.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Job Description

2-BAN.SL.1.1.1 BSLI – Confidential

Job Purpose

To derive Insurance Business from the assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance.

To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Dimensions

• Manpower (Nos.)
• Business Impact Xxx
• Target – Individual: 10 Cr. Complete accountability of the Sales Target of the Vertical, which has a direct impact on the Relationship’s top‑line target.
• Customer Complaints: 0. At HDFC Customer Complaints are critical and hence every vertical head will look personally.
• Persistency: 80% Policy Persistency. Drive 13 month Rolling Premium Persistency.

Key Challenges for the role –

• Market Volatility as BSLI predominantly sell unit linked policies.
• High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners.

Principal Accountabilities

• Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company.
• Continuous interaction with the channel partners (Multiple Branch Heads of the Bank).
• Mapping all the key decision makers and ensuring the same information is shared with the RH/ZH.
• Aggressively downloading all the RnR activities running by the organisation.
• Create innovative ways to have Branch Activities to increase customer penetration.
• Executes smooth function of the sales and other processes in order to maximise business potential.
• Communicate any process change or change in any rules and regulations by the help of different training modules.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks.
• Handle bank customer requirements with the best services and products ranges.
• Be equipped with insurance and bank products knowledge.
• Manage the relationship at all levels to have the desired outputs.
• Build new business opportunities within the allocated area/relationships to maximise productivity/Top Line.
• Identify innovative methods working with the relationship to enhance penetration of the database.
• FLS Review Mechanism to have 40% Activation with 2 Case/Active @ 50K ATS to be focused.
• Ensure product mix – Trad 50% : ULIP 40% : Term 10%.
• 15% Business more than TATA Provide inputs for new products & Sales Pitch based on an in‑depth understanding of Channel needs.
• Identify training needs for the in‑house team and execute the right method of business acquisition to get the profitable mix for the organisation.