Architect/ Lead/ Senior -ServiceNow Developer

Black Box; Bengaluru; On-site; INR 2,800,000 - 4,000,000; Full time

Benefits offered by this job

Shift allowance

Transport provided

Job summary

Black Box is seeking an Architect/Lead/Senior ServiceNow Developer for Bengaluru location. The role involves architecting, configuring, and extending ServiceNow across ITSM, CSM, FSM, ITBM, HR, and SecOps. Candidate should have 7+ years of experience and be prepared for 2:00 PM–11:00 PM shifts with office work.

Strong hands-on expertise in APIs, integration, and UI components, plus mentoring responsibilities and global extension of ServiceNow capabilities.

Qualifications

• Enterprise-scale ServiceNow implementation experience.
• Proficient in ITSM, CSM, FSM, ITBM, HR, and SecOps modules.
• Strong in integration, scripting, and custom UI components.

Responsibilities

• ServiceNow implementation and configuration.
• ServiceNow support and maintenance.
• System integration with third-party apps.
• Mentor junior team members and extend capabilities across geographies.

Skills

ServiceNow

ITSM

CSM

FSM

SecOps

Script Includes

Flow Designer

Integration Hub

UI Actions

Business Rules

Education

CAD Certification (ServiceNow)

Implementation Certifications

Tools

ServiceNow Studio

Flow Designer

Integration Hub

UI Pages

UI Macros

CSS

HTML

Jelly

Job description

hi,

we have openings for Architect/Lead/Senior ServiceNow Developer at Bangalore location

Job Location: Bangalore -Manyta Tech park

Mode of work: 5 days working from office

Role: Architect/Lead/Senior ServiceNow Developer

Experience : 7+ years

Shifts: 2.00pm to 11.00pm Shift- provided shift allowances & transport

Primarily Roles & Responsibilities

ServiceNow Developer

Total Experience: 8 - 15 years

Job Description:

• Extensive IT experience working within a large enterprise on implementation projects.
• Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
• Strong technical expertise in ServiceNow modules and integration with third-party applications.
• Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
• Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
• Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
• Develop system documentation, including process flows and design documents.
• Oversee upgrade cycles and implement new release features to support business users.
• Drive continuous improvement in implementation methodology and service offerings based on user feedback.
• Mentor junior team members as needed.
• Work to extend ServiceNow capabilities across geographies and departments.
• Excellent verbal and written English communication skills.
• CAD and Implementation certifications are preferred.

Responsibilities:

• ServiceNow Implementation
• ServiceNow Configuration
• ServiceNow Support
• Integration