AR- Cash Application/Collections

TP; Zone 7 Ambattur; On-site; INR 300,000 - 450,000; Part time

Job summary

Teleperformance is hiring for Accounts Receivable (AR) Cash Application and Collections at its Ambattur, Chennai location on a contractual, 100% office-based basis.

Ideal candidates have 1.5+ years in AR, cash posting, payment allocation, and collections, with strong English communication and ability to work in a fast-paced environment supporting US/UK clients.

Qualifications

• Hands-on AR knowledge with Cash Application and Collections.
• Experience in AR/O2C processes and reconciliation.
• Strong communication in English, both written and verbal.

Responsibilities

• Carry out daily AR Cash Application activities and post payments accurately.
• Apply payments to customer accounts and invoices, resolve unapplied cash.
• Investigate payment discrepancies and coordinate with internal teams.
• Manage collections, follow up on overdue invoices and ageing reports.
• Maintain trackers and support achievement of collection targets.

Skills

Analytical skills

Communication skills (English)

Team collaboration

Independent working

Education

Graduate in Commerce/Finance/Accounting

Tools

Oracle ERP

SAP

NetSuite

MS Excel

Job description

Job Description Accounts Receivable (AR) Cash Application / Collections

Company: Teleperformance (TP)Location: Ambattur, ChennaiEmployment Type: ContractualWork Mode: 100% Work From Office (WFO)Shift: US ShiftWorking Days: 5 Days a WeekWeekly Off: 2 Days Rotational/As Per Business RequirementsExperience Required: Minimum 1.5 YearsJoining Preference: Immediate Joiners or Candidates Who Can Join Within 7 Days

About the Opportunity

Teleperformance (TP) is hiring skilled and motivated professionals for its Accounts Receivable (AR) Cash Application and Collections processes at its Ambattur, Chennai location.

We are looking for candidates with hands-on experience in Accounts Receivable, Cash Application, Collections, and Order-to-Cash (O2C) operations. The ideal candidate should have a good understanding of AR processes, strong analytical abilities, excellent communication skills, and the ability to work in a fast-paced environment while supporting international clients, particularly US/UK markets.

This is a contractual opportunity for candidates looking to build or further strengthen their experience in Finance and Accounting Operations.

Key Responsibilities

1. Accounts Receivable Cash Application

• Perform day-to-day Cash Application activities, ensuring timely and accurate posting of customer payments.
• Apply incoming payments to the appropriate customer accounts and outstanding invoices.
• Process payments received through various channels, including bank transfers, cheques, wire transfers, and other payment methods.
• Investigate and resolve unapplied cash, unidentified payments, and payment discrepancies.
• Reconcile payment details with customer invoices and remittance advice.
• Coordinate with internal teams and relevant stakeholders to resolve cash application-related queries.
• Maintain accurate records of payment transactions and ensure adherence to defined SLAs and quality standards.

2. Accounts Receivable Collections

• Manage customer outstanding balances and follow up on overdue invoices.
• Contact customers through email and calls to ensure timely collection of outstanding payments.
• Monitor ageing reports and prioritize collection activities based on overdue balances.
• Identify reasons for delayed payments and work towards timely resolution.
• Resolve customer queries related to invoices, payments, deductions, and account discrepancies.
• Coordinate with internal teams to resolve billing disputes and payment-related issues.
• Maintain collection trackers and update customer account information regularly.
• Support the achievement of collection targets and reduction of overdue receivables.

Required Skills & Qualifications

• Graduate in Commerce, Finance, Accounting, or any related discipline.
• Minimum 1.5 years of relevant experience in Accounts Receivable (AR), Cash Application, or Collections.
• Hands-on experience in Cash Posting, Payment Allocation, Unapplied Cash Management, or Customer Collections.
• Good understanding of Accounts Receivable and Order-to-Cash (O2C) processes.
• Experience in handling customer accounts, invoice reconciliation, payment follow-ups, and ageing analysis.
• Knowledge of process documentation and reporting.
• Excellent verbal and written English communication skills.
• Strong analytical, numerical, problem-solving, and reconciliation skills.
• Ability to work independently as well as collaboratively in a team environment.

ERP & Technical Skills

• Oracle ERP experience is highly preferred.
• Working knowledge of SAP, NetSuite, or other ERP/accounting systems will be an added advantage.
• Good working knowledge of MS Excel, including data handling, reconciliation, and reporting.
• Familiarity with AR reports, ageing reports, payment trackers, and reconciliation tools.

Preferred Candidate Profile

• Candidates with experience supporting US or UK clients/markets will be preferred.
• Candidates with prior experience in BPO, KPO, Shared Services, Finance Operations, or Accounting Operations are encouraged to apply.
• Candidates should be comfortable working in US shifts.
• Candidates must be willing to work 100% from the office at Ambattur, Chennai.
• Immediate joiners or candidates available to join within 15 days will be given preference.