Accounts Receivable & Collections - Associate / Sr. Associate

Cresc Datasoft; Coimbatore District; On-site; INR 500,000 - 700,000; Full time

Job summary

Cresc Datasoft in India is seeking a detail-oriented AR professional to manage collections, cash applications, and invoice dispute resolution. The role requires strong communication and analytical thinking to address invoice and non-compliance queries.

The candidate should have 2–8 years of AR experience, familiarity with OTC processes, and ERP proficiency, particularly Oracle. Night shifts are required, with commuting as needed.

Qualifications

• 2–8 years of relevant AR experience.
• OTC and dispute resolution for B2B.
• Retail/Wholesale accounts experience is a plus.
• Degree and strong math and analytical skills are essential.
• Computer literate with Word and Excel; deductions resolution knowledge.
• Direct customer handling experience via calls and emails.

Responsibilities

• Manage Collections, Cash Applications and Invoice Dispute management in AR.
• Communicate findings clearly to business stakeholders and resolve queries.
• Support night-shift operations and ensure timely responses to customers.
• Coordinate with Supply Chain/Order Management teams as needed.

Skills

Accounts receivable

Analytical skills

Communication skills

Excel proficiency

Oracle ERP

Deductions resolution

Customer handling

US Retail knowledge

Multi-tasking

Education

Bachelor's degree

Tools

Oracle ERP

Pivot Tables

VLOOKUP

MIS Reporting

Job description

The position will effectively involve Collections / Cash Applications / Invoice Dispute management, based on Accounts Receivables. Also requires excellent communication & analytical/critical thinking skills, to evaluate all invoice & non-compliance-related queries.

Job Requirements:

• 2-8 years of relevant experience in accounts receivable
• OTC and dispute resolution for business to business
• Working with Retail/Wholesale accounts a plus
• Degree and Strong math and solid analytical skills are essential.
• Candidates must be dependable, committed to excellent customer service and computer literate to include Word and Excel proficiency. Knowledge of and prior experience with deductions resolution is desired. Candidates must be comfortable working in a fast-paced, target-oriented AR department
• Candidates must have direct Customer handling experience (Calls / Emails)

Desired Candidate Profile

• Excellent oral and written communication skills.
• Effective analytical, problem solving and decision-making skills.
• Working with US Retail process will be an added advantage
• OTC and dispute resolution for business to business
• Strong customer service skills with Exemplary planning and time management.
• Liaise with inter-department support teams (Supply Chain Management Order Mgmt)
• Strong organizational, negotiation, motivational, follow-up and time management skills.
• Ability to handle multiple priorities simultaneously / multi-task.
• Intermediate in Excel Basic Formulas, Pivot Tables, MIS Reporting (Knowledge on Macro / V-Look up and other formulas will be an added advantage)
• Knowledge on Factoring will be an added value
• Strong computer skills with experience in an ERP system, e.g., Oracle
• Partner with technology and/or vendor teams as needed to fulfill business needs.
• Serve as the primary interface between business stakeholders and technology teams for building functional requirements.

People / Teamwork Skills:

• Participate in Team Initiatives/events
• Share ideas and seek clarification
• Sharing best practices (leverage the knowledge across teams)
• Create good relations with internal and external customers

Note: Candidates are required to work in night shift and are willing to commute on their own.
Work Timing: 6:30 PM- 3:30 AM. (Monday to Friday) No Rotating Shifts.