AR Calling (International Voice Process )

Orcapod Consulting Services; Dadri, Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

Orcapod Consulting Services seeks an AR specialist to handle calling US insurance companies to analyze claim status and follow up on outstanding Accounts Receivable. You will update claim status, notes, and actions in the systems, identify denial reasons, and coordinate with internal teams to ensure timely closure.

The role emphasizes confidentiality, productivity, and strict adherence to quality and compliance guidelines, working in a formal process-driven environment in India.

Responsibilities

• Responsible for calling insurance companies in the US to analyse claim status and follow up on outstanding Accounts Receivable (AR)
• Capable of identifying, capturing, and documenting denial reasons accurately
• Update claim status, notes, and actions in the respective systems and databases
• Coordinate with internal teams to resolve claim-related issues and ensure timely closure
• Meet productivity, quality, and compliance targets as defined by the process
• Maintain confidentiality and always adhere to client and organizational policies.

Skills

AR claim processing

US insurance claims

Denial reason analysis

Data entry & documentation

Inter-team coordination

Confidentiality & compliance

Tools

Claim management systems

Job description

• Responsible for calling insurance companies in the US to analyse claim status and follow up on outstanding Accounts Receivable (AR)
• Capable of identifying, capturing, and documenting denial reasons accurately
• Update claim status, notes, and actions in the respective systems and databases
• Coordinate with internal teams to resolve claim-related issues and ensure timely closure
• Meet productivity, quality, and compliance targets as defined by the process
• Maintain confidentiality and always adhere to client and organizational policies.

Preferred candidate profile