AR Calling – Executive

MAXenra Health; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

MAXenra Health is seeking an Executive – AR Caller in Chennai to manage the accounts receivable process for US-based insurance claims. This role requires excellent communication skills, attention to detail, and the ability to work under pressure to meet performance targets.

Candidates should have 1 to 4 years of experience in AR Calling or US Healthcare RCM and be willing to work night shifts. Comprehensive training and mentorship will be provided to support your growth within the organization.

Qualifications

• 1 to 4 years in AR Calling or US Healthcare RCM.
• Willingness to work in US shift timings (night shift).
• Experience in Radiology billing will be an added advantage.

Responsibilities

• Maximize insurance reimbursements for US-based healthcare providers.
• Analyze root causes of claim denials, underpayments, or delays.
• Monitor and reconcile aged accounts receivable.
• Follow up with US-based insurance carriers regarding unpaid or delayed claims.
• Identify denial patterns and execute appropriate appeal strategies.

Skills

Excellent English communication (verbal and listening)

Strong analytical and problem-solving abilities

Ability to work under pressure and meet performance targets

Education

Undergraduate Degree – preferably in Arts or Science

Job description

1 to 4 years in AR Calling or US Healthcare RCM Full-time

Job Summary

As an Executive – AR Caller at Maxenra, you will be responsible for managing the accounts receivable process by contacting US-based insurance companies to resolve outstanding medical claims. This voice-based role requires excellent communication skills, attention to detail, and the ability to thrive in a performance-driven environment.

Roles and Responsibilities

• Maximize insurance reimbursements for US-based healthcare providers
• Analyze root causes of claim denials, underpayments, or delays
• Monitor and reconcile aged accounts receivable
• Follow up with US-based insurance carriers regarding unpaid or delayed claims
• Identify denial patterns and execute appropriate appeal strategies
• Collaborate with clinicians and practice owners to correct claim data
• Manage assigned receivables portfolio and ensure resolution of outstanding claims
• Perform denial follow-ups and initiate appeals as required
• Escalate complex collection issues to Team Leaders and seek guidance

Job Requirements

• Education: Undergraduate Degree – preferably in Arts or Science
• Experience: 1 to 4 years in AR Calling or US Healthcare RCM
• Skills:
• Excellent English communication (verbal and listening)
• Willingness to work in US shift timings (night shift)
• Strong analytical and problem-solving abilities
• Ability to work under pressure and meet performance targets
• Specialty: Experience in Radiology billing will be an added advantage

Additional Information

This is a performance-based role with clear targets and quality benchmarks. Successful candidates will receive comprehensive training and mentorship to grow within the organization.