Accounts Receivable Caller

Access Healthcare; Dadri, Dankaur; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Night shift

5 days a week

Job summary

Access Healthcare in Noida, Uttar Pradesh is seeking an AR Caller for US Healthcare accounts receivable follow-up. The role involves contacting US insurance companies to recover unpaid and underpaid claims and to ensure timely reimbursement.

Responsibilities include calling insurers, checking claim status and denial reasons, reviewing EOBs/ERAs, addressing eligibility and coding issues, and coordinating corrections and appeals in a HIPAA-compliant environment.

Responsibilities

• Make outbound calls to US insurance companies to follow up on outstanding medical claims.
• Check claim status, payment status, and denial reasons.
• Work on AR aging buckets, including 30, 60, 90, and 120+ days.
• Investigate rejected, denied, and underpaid claims.
• Review EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advice).
• Identify issues related to eligibility, authorization, coding, modifiers, and timely filing.
• Coordinate claim corrections, resubmissions, and appeals as per payer guidelines.
• Follow up on claims pending beyond the expected processing time.
• Maintain accurate call notes, payer reference numbers, and follow-up dates.
• Meet daily productivity, quality, and collection targets.
• Follow HIPAA guidelines and company policies.

Job description

Job Description: AR Caller US Healthcare

Company: Access Healthcare
Location: Noida, Uttar Pradesh
Process: US Healthcare – Accounts Receivable (AR) Calling
Working Days: 5 days a week
Shift: Night shift
Transport: Both-side cab facility

Job Summary

We are looking for an AR Caller to handle accounts receivable follow-up for US healthcare providers. The role involves contacting US insurance companies regarding unpaid, pending, denied, and underpaid medical claims to ensure timely reimbursement and improve collections.

Roles and Responsibilities

• Make outbound calls to US insurance companies to follow up on outstanding medical claims.
• Check claim status, payment status, and denial reasons.
• Work on AR aging buckets, including 30, 60, 90, and 120+ days.
• Investigate rejected, denied, and underpaid claims.
• Review EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advice).
• Identify issues related to eligibility, authorization, coding, modifiers, and timely filing.
• Coordinate claim corrections, resubmissions, and appeals as per payer guidelines.
• Follow up on claims pending beyond the expected processing time.
• Maintain accurate call notes, payer reference numbers, and follow-up dates.
• Meet daily productivity, quality, and collection targets.
• Follow HIPAA guidelines and company policies.