AR Caller / Sr. AR Caller | US Healthcare

Revenue Synergy Opc; Dadri; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

5-day working week

Exposure to full revenue cycle

Job summary

Revenue Synergy Opc is hiring for experienced AR Callers to handle US healthcare accounts, focusing on insurance follow-up, denial management, and medical billing. The role involves identifying non‑payment causes and driving timely resolutions while maintaining HIPAA compliance.

You will work across multiple specialties, reviewing aging, processing appeals, and collaborating with billing and coding teams to ensure accurate claims payment. Immediate joiners preferred.

Qualifications

• 1–3 years of US healthcare AR/medical billing experience.
• Hands-on AR follow-up and denial management experience required.
• Solid understanding of the US healthcare revenue cycle.
• Knowledge of Medicare, Medicaid, and commercial claims preferred.
• Ability to read claim forms, EOBs, denial codes, and payer responses.
• Experience with payer portals and healthcare billing/PM systems.
• Strong verbal and written English communication.
• Strong analytical and problem-solving skills.
• Immediate joiners preferred.

Responsibilities

• Follow up with US insurance companies on outstanding claims.
• Review AR aging and prioritize accounts by aging, balance, and status.
• Investigate denied, rejected, underpaid and pending claims.
• Identify root causes of non-payment and take corrective action.
• Work on claim reconsiderations, corrected claims, appeals and payer follow-ups.
• Verify claim status through payer calls and portals.
• Review EOBs/ERAs and denial/adjustment codes.
• Document clear account notes after follow-ups.
• Coordinate with billing, coding, authorization and payment-posting teams.

Skills

AR follow-up

Denial management

Medical billing

US healthcare knowledge

English communication

Tools

Payer portals

Billing/PM systems

Job description

We are hiring for experienced AR Callers / Senior AR Callers with strong knowledge of insurance follow-up, denial management and medical billing.

The role will involve working directly on US healthcare accounts across multiple specialties, identifying reasons for non-payment and taking appropriate action to drive claims toward resolution and payment.

Key Responsibilities

• Follow up with US insurance companies on outstanding and unpaid claims.
• Review AR aging and prioritize accounts based on aging, balance and claim status.
• Investigate denied, rejected, underpaid and pending claims.
• Identify the root cause of non-payment and take appropriate corrective action.
• Work on claim reconsiderations, corrected claims, appeals and payer follow-ups.
• Verify claim status through payer calls and online insurance portals.
• Review EOBs/ERAs and understand denial and adjustment codes.
• Document clear and complete account notes after every follow-up.
• Coordinate with billing, coding, authorization and payment-posting teams when additional action is required.
• Meet productivity and quality expectations while maintaining HIPAA compliance.

Candidate Requirements

• 1-3 years of experience in US Healthcare AR / Medical Billing.
• Hands-on experience with AR Follow-up and Denial Management is mandatory.
• Good understanding of the US healthcare revenue cycle.
• Knowledge of Medicare, Medicaid and commercial insurance claims preferred.
• Ability to understand claim forms, EOBs, denial codes and payer responses.
• Experience working with payer portals and healthcare billing/PM systems.
• Good verbal and written English communication skills.
• Strong analytical and problem-solving skills.
• Candidates who can join immediately or within a short notice period will be preferred.

What We Offer

• Opportunity to work across multiple US healthcare specialties and RCM functions.
• Exposure to complete revenue cycle workflows rather than a limited calling process.
• Performance-based growth opportunities.
• 5-day working week.

Preferred Skills

AR Calling | Accounts Receivable | US Healthcare | Medical Billing | Revenue Cycle Management | RCM | Denial Management | Denial Handling | Insurance Follow-up | Claims Management | AR Follow-up | Physician Billing | Healthcare BPO | EOB | ERA

Immediate / Early Joiners Preferred