Apptio Targetprocess (ATP) Implementation Lead

INRY; Chennai; On-site; INR 3,500,000 - 5,800,000; Full time

Job summary

Cprime is seeking an ATP Implementation Lead to guide Apptio Targetprocess deployments for global clients. You will lead the ATP team, mentor staff, and partner with business units to achieve user adoption and successful outcomes.

You will run discovery workshops, advise on best practices, and manage end-to-end ATP delivery, including feature updates and integrations with Jira, Azure DevOps, and SharePoint. Strong communication across time zones is essential.

Qualifications

• Bachelor's degree in a relevant field (B.E./B.Tech in CS/IT).
• Experience with SAFe or scaled agile frameworks is a plus.
• Hands-on skills in JavaScript, JSON and API.
• Apptio Targetprocess experience or certification preferred.

Responsibilities

• Implement Apptio Targetprocess and drive user adoption with business functions.
• Lead ATP team and mentor for best practices.
• Oversee end-to-end ATP implementation and client interactions.
• Conduct discovery workshops and advise on ATP best practices.
• Update and enhance Apptio Targetprocess features and solutions.
• Collaborate with users and stakeholders to achieve outcomes.
• Serve as primary contact for business users and provide implementation and support.
• Gather feedback and work with Product Management to improve usability.
• Troubleshoot issues with support and development teams.
• Present project status and strategic recommendations to leadership.
• Support pre-sales activities including demos, RFPs, design, and effort estimation.
• Target Process: install/configure, create views/reports/dashboards, configure parameters, create automation rules, import data, configure integrations with Jira/Azure DevOps/SharePoint.

Skills

SAFe knowledge

Team coordination

Time management

Communication & facilitation

Mentoring

Leadership

Problem solving

Multi‑team management

Education

B.E./B.Tech in Computer Science/Information Technology

Apptio Targetprocess certification

Tools

JavaScript

JSON

API

Apptio Targetprocess

Jira

Azure DevOps

SharePoint

Job description

Cprime is anAI-first, human-centeredpartner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio,ServiceNow, cloud, data, and enterprise agilityto enable intelligent enterprises where people and AI orchestrate as one.

ATP Implementation Lead

A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping to transform businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations.

As a Scaled Agile Institute (SAI) Gold and Platform Partner, we believe strongly in the value that Agile delivers. We work with our clients to realize these benefits by guiding their teams through the transition from SDLC to a scaled Agile framework (SAFe) and helpful processes, such as Scrum. We supply classroom training, customized workshops, and on-site mentoring to coach teams through the critical stages of their transition. Cprime’s Enterprise Transformation Program establishes organizational best practices for scaled Agile frameworks and other transformation methods, and we manage cultural change throughout the Project, Program and Portfolio levels of an organization. We believe Agile Transformations require a full organizational commitment and comes in various levels of maturity. We bring our clients to the next level with impactful implementation that brings the greatest result.

What you will do:

• Implement Apptio Targetprocess instance and partner with business functions to gain user adoption.
• Lead ATP team and mentor them for the implementation best practices.
• Lead end to end implementation of ATP implementation and periodic interaction with clients.
• Conduct discovery workshops and advise on the best practices to implement ATP.
• Update and add new features and solution of Apptio Targetprocess.
• Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirement.
• Act as the primary point of contact for the business users and work towards implementation & support.
• Gather customer feedback and work with the Product Management team to recommend how to improve product usability
• Troubleshoot customer issues and collaborate with support and development teams to resolve
• Present project status, optimization opportunities, and strategic recommendations to business and technology leadership.
• Support pre-sales activities, including solution demonstrations, RFP responses, solution design, and effort estimation.

Target Process:

• Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs
• Create custom Apptio Targetprocess views, reports, and dashboards
• Configure Apptio Targetprocess process parameters and settings
• Create custom Apptio Targetprocess automation rules and metrics for event-based customization
• Import customer data
• Configure integrations with 3rd party products Jira, Azure DevOps, SharePoint, etc

Qualifications and skills:

• 8 to 12 years of work experience in a fast-paced environment.
• Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning
• Strong work ethic and the ability to work with diverse teams across different time zones
• Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision
• Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.
• Should hold a bachelor’s degree (B.E/B.Tech) in Computer Science, Information Technology, or a relevant field.
• Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.
• Should have good hands-on experience in Java Script, JSON and API.
• Apptio Targetprocess certification an added advantage.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.