Apprentice – Housekeeping (Trainee)

AccorHotel; Bengaluru; On-site; INR 167,000 - 223,000; Full time

Job summary

AccorHotel Bengaluru is seeking a proactive housekeeping learner for room and public area cleaning. You will make beds, dust, vacuum, replenish amenities and assist with laundry and linen, while upholding brand cleanliness standards.

Role includes hygiene, safety, guest interaction, and learning brand standards through training. You will work under supervision, support during busy periods, and ensure guest privacy and confidentiality at all times.

Qualifications

• Hotel Management student or Diploma holder.
• Prior housekeeping internship is an added advantage but not mandatory.
• Ability to greet guests politely and maintain confidentiality.

Responsibilities

• Assist in cleaning guest rooms: making beds, dusting, vacuuming, replenishing amenities, and arranging supplies.
• Support in cleaning public areas such as lobby, corridors, restrooms, and back‑of‑house areas.
• Ensure all assigned areas meet brand cleanliness standards and safety guidelines.
• Report maintenance issues and assist during busy operations, checkouts and room turnarounds.
• Participate in training on cleaning techniques, guest service, and brand standards.

Skills

Guest service

Professional communication

Attention to detail

Teamwork

Education

Diploma in Hotel Management

Tools

Cleaning equipment handling

Job description

Job Description

Room & Public Area Cleaning

• Assist in cleaning guest rooms: making beds, dusting, vacuuming, replenishing amenities, and arranging supplies.
• Support in cleaning public areas such as lobby, corridors, restrooms, and back-of-house areas.
• Ensure all assigned areas meet brand cleanliness standards.

Operational Support

• Help in preparing trolleys with linen, amenities, and cleaning supplies.
• Assist in laundry operations - sorting, folding, and delivering linen.
• Report maintenance issues (lights, AC, plumbing) to the supervisor.
• Support during busy operations, check-outs, and room turnarounds.

Hygiene & Safety

• Follow all hygiene protocols and safety standards as per hotel guidelines.
• Use cleaning chemicals correctly and handle equipment safely.
• Ensure proper waste segregation and maintain cleanliness of work areas.

Guest Interaction

• Greet guests politely and offer assistance when needed.
• Maintain confidentiality and respect guest privacy at all times.
• Report any lost and found items immediately as per procedure.

Learning & Development

• Participate in training on cleaning techniques, guest service, and brand standards.
• Learn different housekeeping sections - rooms, public areas, laundry, and linen room.
• Seek guidance from supervisors and continuously improve skills.

Qualifications

• Hotel Management student / recent graduate or Diploma Holder
• Prior housekeeping internship is an added advantage but not mandatory