Application Tech Support Practitioner

Accenture in India; Bengaluru; On-site; INR 750,000 - 1,050,000; Full time

Job summary

A leading IT service provider is looking for an Application Tech Support Practitioner to join their team in Bengaluru. The ideal candidate will manage and maintain network environments, requiring strong technical knowledge in Cisco systems and cloud platforms. Effective communication skills and a positive attitude are essential for success in this mid-senior level role.

Qualifications

• 4 to 6 years of experience required in network management.
• Strong verbal and written communication skills.
• Ability to work independently and take initiative.

Responsibilities

• Design, implement, and manage network infrastructure for optimal performance.
• Conduct network assessments to identify vulnerabilities.
• Collaborate with teams to develop network strategies.
• Document network configurations and procedures.
• Flexibility for 24/7 shifts.
• Strong troubleshooting skills in switching, routing, wireless.

Skills

Enterprise Network Operations

Cisco routers troubleshooting

Cisco/Meraki switches configuration

Wireless networks

SDWAN

Load balancer (F5)

Monitoring Tools

Production network monitoring

Splunk Syslog knowledge

Education

15 years full-time education

Job description

Overview

Project Role: Application Tech Support Practitioner. Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills

• Enterprise Network Operations

Nice to have skills

• NA

Educational Qualification

15 years full time education

Summary

We are seeking a skilled Network Engineer to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, Cisco/Meraki switches, and wireless is required, along with familiarity with cloud platforms.

Roles & Responsibilities

• Design, implement, and manage network infrastructure for optimal performance.
• Conduct network assessments to identify vulnerabilities.
• Collaborate with teams to develop network strategies.
• Document network configurations and procedures.
• Flexible for 24/7 shifts
• Strong troubleshooting skills in Switching, routing, wireless, SDWAN, Wireless, Load balancer (F5)
• Familiarity with Monitoring Tools
• Familiarity with cloud platforms
• Production network monitoring experience required (lab-only experience not accepted)
• Splunk Syslog knowledge

Additional Information

• Professional Attributes: Strong verbal and written communication skills
• Able to work independently and take initiative
• Effective team player with a positive attitude
• Proven workload management
• Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders

Educational/Experience

Educational Qualification: 15 years of Full-time education

Experience Required: 4 to 6 years

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Information Services

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