Application Support & Implementation Analyst (Risk Systems) - IPPB

National Institute for Smart Government (NISG); New Delhi; On-site; INR 800,000 - 1,100,000; Full time

Job summary

The National Institute for Smart Government (NISG) invites applications for an Application Support Specialist who will liaise between Risk Management, IT, Information Security and system integrators for SAS FRM, ALM, GRC, RTTM and I4C platforms.

Responsibilities include coordinating implementations, testing, change management, providing day-to-day support, ensuring data accuracy, and upholding IT governance and audits.

Qualifications

• Bachelor's degree in CS/IT/EC required.
• Minimum 3 years of experience in application support, system implementation, or IT operations.
• Exposure to risk/fraud systems, SQL, databases, and vendor coordination preferred.

Responsibilities

• Interface between Risk Management, IT, Information Security and SIs for SAS FRM, ALM, GRC, RTTM, and I4C platforms.
• Coordinate implementation, configuration, enhancement, UAT testing, change management, and post-implementation stabilization.
• Provide day-to-day application support, monitor system performance, and resolve issues with vendors/IT.
• Validate data feeds, reconciliations, and system outputs for accuracy.
• Ensure compliance with IT governance, information security, and support internal/regulatory audits.

Skills

SQL

Databases

Risk/fraud systems

SI/vendor coordination

Education

Bachelors degree in Computer Science/IT/Electronics

Masters degree in Data Analytics or Computer Science preferred

Job description

JD:-

Interface between Risk Management Department, IT, Information Security, and System Integrators (SIs) for SAS FRM, ALM, GRC, RTTM, and I4C platforms.

Coordinate implementation, configuration, enhancement, UAT testing, change management, and post-implementation stabilization.

Provide day-to-day application support, monitor system performance, and resolve issues with vendors/IT.

Validate data feeds, reconciliations, and system outputs for accuracy.

Ensure compliance with IT governance, information security, and support internal/regulatory audits.

Education Qualification:

Bachelors degree (B.Tech / BE) in Computer Science, IT, Electronics, or related discipline.

(M.Tech / Masters degree in Data Analytics or Computer Science preferred).

Minimum Experience Required:-

Minimum 3 years of experience in application support, system implementation, or IT operations, preferably in banking/financial services. Exposure to risk/fraud systems, SQL, databases, and SI/vendor coordination preferred.