Application Support And Maintenance - Radiology

NTT DATA, Inc.; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

NTT DATA in Noida invites applications for an Applications Support & Maintenance – Radiology Specialist. The role requires working from office on all days and shifts per 24x7 roster across Bangalore, Hyderabad, or Noida offices, supporting PACS environments and radiology workflows.

You will troubleshoot HL7 interfaces, manage image viewers, and coordinate with vendors to ensure HIPAA-compliant operations and timely incident resolution.

Qualifications

• Experience with PACS administration and DICOM routing.
• Knowledge of image lifecycle management and multi-site imaging workflows.
• Experience with advanced visualization and post-processing tools.
• Experience integrating radiology modalities with PACS, VNA, EMR.
• Familiarity with DICOM viewers and QA tools.
• Understanding of radiation dose tracking and imaging protocol management.
• Compliance with radiology quality workflows and HIPAA-like controls.

Responsibilities

• Investigate, troubleshoot, and resolve L2/L3 incidents for healthcare applications.
• Monitor application health, interfaces, and batch jobs; coordinate upgrades.
• Assess, implement, and validate changes through controlled release processes.
• Coordinate with business users, IT teams, and vendors for issue resolution.
• Maintain knowledge articles, runbooks, and audit documentation; ensure compliance.

Skills

PACS administration

DICOM routing

DICOM lifecycle

Advanced visualization

Modality integration

HL7 interfaces

Radiology systems

Tools

Visage 7

AMICAS PACS

ClickView

Enterprise Imaging

PICOM Enterprise

DynaSuite Neuro

Job description

Job Description:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Application Support & Maintenance - Radiology to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Applications Support & Maintenance – Healthcare Provider – Radiology Specialist

This role needs work from office on all days and shifts as per the 24x7 shift roster from any of the NTT Data offices at Bangalore, Hyderabad or Noida

Radiology Operations Support

• Skills supporting PACS administration, including DICOM routing, modality worklists, image lifecycle management, and multi‑site imaging workflows.
• Ability to manage advanced visualization and post‑processing systems (e.g., 3D recon, fusion, segmentation, CAD/AI imaging analysis).
• Experience integrating radiology modalities (CT, MRI, US, NM) with PACS, VNA, EMR, and diagnostic workstation environments.
• Skills supporting image viewers and DICOM utilities, including zero‑footprint viewers, QA tools, and study‑sharing platforms.
• Understanding of radiation dose tracking, imaging protocol management, and compliance tools used in radiology quality workflows.
• Ability to troubleshoot modality connectivity, HL7/ORM/ORU interfaces, exam routing issues, and radiologist workstation performance.
• Experience working with Radiology systems like Visage 7, AMICAS PACS, ClickView, Enterprise Imaging, PICOM Enterprise, DynaSuite Neuro, and other similar applications

Operations Support

• Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues.
• Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
• Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning.
• Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third‑party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows.
• Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation; ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdataservices.com/en/contact-us.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If youd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.