Application Specialist

Innaccel; Arwal; On-site; INR 300,000 - 450,000; Full time

Job summary

InnAccel Technologies (Bangalore,India) seeks dynamic individuals for a hospital-facing technical support role in Arwal, Bihar. You will gain a strong understanding of clinical principles, product features, benefits, and device functioning while interfacing with medical staff to ensure smooth adoption of our critical care and maternal health technologies.

The role involves product demonstrations, installation in hospitals, user training, and first-line service support via calls or on-site

Qualifications

• Bachelor's degree in Nursing or related field preferred.
• Biomedical engineering or public health background adds value.
• Familiarity with clinical workflows and hospital environments helpful.

Responsibilities

• Provide technical support to hospital customers and potential buyers.
• Demonstrate product features, benefits, and usage in clinical settings.
• Install products in hospitals and train users on proper operation.
• Offer first-line service support via phone/video and on-site visits as needed.
• Communicate effectively with doctors, nurses, and admin staff to resolve issues.

Skills

Clinical terminology

Communication skills

Hospital experience

Troubleshooting

English/Hindi

Initiative

Education

Nursing

Biomedical Engineering

Public Health

Job description

InnAccel Technologies (Bangalore, India) is a medical device company developing innovative technologies in Critical Care and Maternal & Child Health. We are a young company and a relatively small team, looking to drive the adoption of our technology across India. We are looking for dynamic team members, who are excited to work in a fast-paced startup environment. Ours is an opportunity to quickly build skills and gain responsibility in both technical and customer-facing tasks.

Roles and Responsibilities:

• Provide technical support to potential and existing hospital customers
• Gain a strong understanding of clinical principles, product features, benefits, and usage, and device functioning.
• Conducting product demonstration to potential customers.
• Conducting product installation in hospitals and training to users
• Provide first-line service support, such as troubleshooting, phone/video calls, and on-site support.

Location: Arwal, Bihar

Desired Experience: 0-5 years

Desired Educational Qualifications:

Bachelors in one of the following areas:

• a. Nursing
• b. Engineering – Biomedical, Biotechnology
• c. Public Health

Skills Required:

• Basic understanding of Physiology/Clinical terms and/or medical device technology.
• Good communication skills.
• Experience of working in hospitals and communicating with Doctors, especially with ObGyn, Pediatrics, or ICU (preferred).
• Looking for candidates with initiative and a positive attitude who want to work in a fast-paced startup environment.
• Strong troubleshooting skills to diagnose and resolve application-related issues in a clinical environment.
• Language: English, Hindi and regional languages depending on the location.

Note: All offers of employment are contingent upon the successful completion of a comprehensive background verification process. This includes, but is not limited to, verification of employment history, educational qualifications, and the authenticity of submitted documents such as salary slips. Any falsification or misrepresentation of information will result in immediate disqualification from the recruitment process.