Application & Sales Engineer - Radiology PAN India

Meril; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Meril is seeking a dynamic Training and Clinical Applications Specialist to lead live demonstrations and training for Radiology & Imaging systems, including X-Ray, C-Arm, DR, and CT, across hospitals and clinics in India.

You will train radiologists and technicians on device operation, image optimization, radiation safety, and maintenance, while collaborating with Sales, R&D, and QA to ensure clinical acceptance and market readiness.

Qualifications

• BE/BTech in Electronics or Biomedical Engineering or Diploma / Degree in Radiology / Medical Imaging Technology.
• Experience in hospital imaging environments or medical device manufacturing preferred.
• Fluent English with excellent presentation and interpersonal skills.

Responsibilities

• Conduct live demonstrations and application training for X-Ray, C-Arm, DR, and CT systems at hospitals, clinics, and medical institutions.
• Train medical professionals, radiologists, and technicians on product usage, image optimization, radiation safety, and maintenance protocols.
• Develop and deliver presentations showcasing product features, advantages, and clinical applications.
• Support marketing and sales teams during product demonstrations, exhibitions, and customer interactions.
• Assist installation and commissioning teams to ensure smooth handover of systems for demonstration and application.
• Provide clinical and operational support during product evaluations, SAT, and user feedback sessions.
• Troubleshoot basic operational and image-quality issues in coordination with service engineers.
• Gather user feedback and communicate application-related insights to R&D and product management teams for continuous improvement.
• Maintain detailed records of demonstrations, training sessions, and user feedback.
• Ensure compliance with AERB radiation safety guidelines and company SOPs during demonstrations and clinical trials.
• Prepare and update application manuals, user training materials, and demonstration reports.
• Collaborate with Sales, Service, R&D, and Quality teams to provide product insights and inputs.
• Support marketing and regulatory documentation through clinical case studies and real-world data.
• Participate in internal product validation and user experience testing prior to market release.

Skills

English proficiency

Presentation skills

Interpersonal skills

Radiology workflows

Device operations

Troubleshooting

Analytical abilities

MS Office

PowerPoint

CRM tools

Willingness to travel

Education

BE/BTech (Electronics or Biomedical Engineering)

Diploma / Degree in Radiology / Medical Imaging Technology

Tools

MS Office

PowerPoint

CRM tools

Job description

To conduct product demonstrations, application training, and technical support for Radiology & Imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT systems, ensuring effective product positioning, customer satisfaction, and clinical efficiency.

Key Responsibilities:

• Conduct live demonstrations and application training for X-Ray, C-Arm, DR, and CT systems at hospitals, clinics, and medical institutions.
• Train medical professionals, radiologists, and technicians on product usage, image optimization, radiation safety, and maintenance protocols.
• Develop and deliver presentations showcasing product features, advantages, and clinical applications.
• Support marketing and sales teams during product demonstrations, exhibitions, and customer interactions.

2. Clinical & Technical Support

• Assist installation and commissioning teams to ensure smooth handover of systems for demonstration and application.
• Provide clinical and operational support during product evaluations, site acceptance tests (SAT), and user feedback sessions.
• Troubleshoot basic operational and image-quality issues in coordination with service engineers.
• Gather user feedback and communicate application-related insights to R&D and product management teams for continuous improvement.

3. Documentation & Compliance

• Maintain detailed records of demonstrations, training sessions, and user feedback.
• Ensure compliance with AERB radiation safety guidelines and company SOPs during demonstrations and clinical trials.
• Prepare and update application manuals, user training materials, and demonstration reports.

4. Cross-Functional Collaboration

• Collaborate with Sales, Service, R&D, and Quality teams to provide product insights, feature validation, and clinical acceptance inputs.
• Support marketing and regulatory documentation through clinical case studies and real-world application data.
• Participate in internal product validation and user experience testing prior to market release.

5. Customer Relationship Management

• Act as a technical liaison between customers and the organization for application-related matters.
• Ensure high levels of customer satisfaction through prompt, professional, and knowledgeable interaction.
• Provide after-demonstration follow-up to ensure product usability and continued confidence among end-users.

Qualifications and Experience:

• B.E. / B.Tech (Electronics or Biomedical Engineering)
• or Diploma / Degree in Radiology / Medical Imaging Technology.
• Experience in hospital-based imaging environments or medical device manufacturing (preferred).
• Strong understanding of radiographic imaging principles, exposure parameters, and safety practices.

Skills and Competencies:

• Fluent in English (spoken and written) with excellent presentation and interpersonal skills.
• In-depth knowledge of radiology imaging workflows and device operations.
• Strong technical troubleshooting and analytical abilities.
• Confident communicator capable of engaging with clinicians and hospital administrators.
• Proficient in MS Office, PowerPoint, and CRM tools.
• Willingness to travel across India or globally for demonstrations and training programs.

Key Performance Indicators (KPIs):

• Number and success rate of demonstrations conducted
• Customer satisfaction and feedback scores
• Training effectiveness and documentation quality
• Reduction in post-installation user issues related to application
• Contribution to product enhancement and market readiness