Application EngineerNew Window

Kramer Europe; Bengaluru; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Kramer Electronics India is seeking an experienced Application Engineer based in Bangalore. The role requires 8+ years in the Audio Visual industry with expertise in pre-sales and post-sales support.

You will handle product queries, provide AV design solutions, and coordinate with HQ for updates, while training dealers and partners in the region. The role emphasizes strong communication, updated AV knowledge, and the ability to deliver effective on-site and remote support to ensure customer

Qualifications

• Minimum 8+ years in the Audio Visual industry in Pre-Sales and Post-Sales support.
• Education: Bachelors of engineering or similar.
• Should be updated on latest AV technologies.
• CTS and CCNA certifications preferred.

Responsibilities

• Pre-Sales: address product queries, provide AV design solutions, liaise with HQ technical support, train dealers/partners.
• Post-Sales: provide after-sales support, troubleshoot, on-site and online assistance, coordinate with service team for faster responses.

Skills

AV technologies

Pre-Sales

Post-Sales support

Networking

CTS certification

CCNA certification

Communication skills

Education

Bachelor's degree in engineering

Job description

Application Engineer Department Technical Reporting To Technical Manager Base Location Bangalore Experience Required 8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support Education Qualification Bachelors of engineering or similar educational qualification Employment Type Full-time

About The Role

Kramer Electronics India is looking for an Application Engineer based out of Bangalore. We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support.

Responsibilities - Pre-Sales

• Responsible for addressing product queries and enquiries, and product support.
• Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team.
• Liaising with the HQ technical support team for new product updates, product information, etc.
• Delivering trainings on products and technology to dealers/channel partners in the region.

Responsibilities - Post-Sales

• Providing after-sales support in terms of product information, troubleshooting, onsite support and online support.
• Liaising with the Service team to ensure faster response time and resolution of any open issues for the region.

Requirements And Qualifications

• Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support.
• Education Qualification: Bachelors of engineering or similar educational qualification
• Should be well versed and updated on the latest technologies in the Audio Visual domain.
• Should be well versed with networking technologies., Certifications like CTS, CCNA preferred.
• Should have good communication skills.