Application EngineerNew Window

Kramer Europe; Dadri; On-site; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

None

Job summary

Kramer Electronics India in Delhi seeks an Application Engineer with 8+ years in AV, covering pre-sales and post-sales support. The role involves designing AV solutions, delivering product trainings, and coordinating with HQ for updates and information.

Responsibilities include providing after-sales support, troubleshooting, and working with the Service team to ensure fast issue resolution for the region. Strong networking knowledge is essential.

Qualifications

• 8+ years of experience in the AV industry in Pre-Sales and Post-Sales support.
• Education: Bachelors of Engineering or equivalent.
• Knowledge of the latest AV technologies.
• Familiarity with networking technologies; CTS/CCNA preferred.
• Strong communication skills.

Responsibilities

• Pre-Sales: address product queries, provide AV design solutions, liaise with HQ for updates, conduct trainings for dealers and partners.
• Post-Sales: provide after-sales support, troubleshoot, coordinate with Service team for faster resolutions.

Skills

AV industry experience

Pre-Sales

Post-Sales support

Communication skills

Training customers

Networking technologies

CTS/CCNA

Education

Bachelor of Engineering

Tools

Networking tools

Job description

Application Engineer Department Technical Reporting To Technical Manager Base Location Delhi Experience Required 8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support Education Qualification Bachelors of engineering or similar educational qualification Employment Type Full-time

About The Role

Kramer Electronics India is looking for an Application Engineer based out of Delhi. We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support.

Responsibilities – Pre-Sales

• Responsible for addressing product queries and enquiries, and product support.


• Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team.


• Liaising with the HQ technical support team for new product updates, product information, etc.


• Delivering trainings on products and technology to dealers/channel partners in the region.

Responsibilities – Post-Sales

• Providing after-sales support in terms of product information, troubleshooting, onsite support and online support.


• Liaising with the Service team to ensure faster response time and resolution of any open issues for the region.

Requirements and Qualifications

• Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support.


• Education Qualification: Bachelors of engineering or similar educational qualification


• Should be well versed and updated on the latest technologies in the Audio Visual domain.


• Should be well versed with networking technologies., Certifications like CTS, CCNA preferred.


• Should have good communication skills.