Application Developer - Salesforce

8425 India - Genesys Telecom Labs India Private Limited; Chennai District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Genesys is seeking a Salesforce Developer to join the Go-To-Customer team in Chennai. You will develop and enhance customer- and partner-facing solutions on the Salesforce platform, working with Experience Cloud, LWC, Apex, Flows, and integrations.

You will collaborate with product, QA, and engineering to deliver scalable, secure Salesforce solutions and gain exposure to Revenue Cloud (RLM) capabilities while advancing your Salesforce expertise.

Qualifications

• 2+ years of Salesforce development experience.
• Hands-on experience with Apex, Lightning Web Components, SOQL, and Salesforce Flow.
• Experience with Salesforce Experience Cloud / Communities.
• Good understanding of Salesforce security and sharing, including permission sets, sharing rules, and external-user access.
• Experience with REST API integrations and authentication concepts such as OAuth.
• Experience writing Apex unit tests and following Salesforce development best practices.
• Familiarity with Git, Salesforce DX (sf CLI), and CI/CD processes.

Responsibilities

• Develop and enhance Salesforce applications using Apex, LWC, Flow, and Experience Cloud.
• Build scalable solutions following Salesforce development and security best practices.
• Configure and maintain sharing, permissions, and data-access models.
• Develop and support integrations between Salesforce and external applications using REST APIs and authentication frameworks.
• Work with SSO and identity-management solutions for external users.
• Develop automated unit and integration tests and maintain strong code quality.
• Troubleshoot production issues and implement long-term fixes.
• Participate in the complete development lifecycle, including design, development, code review, CI/CD, deployment, and production support.
• Collaborate with cross-functional teams to translate business requirements into technical solutions.
• Learn and contribute to Salesforce Revenue Cloud / RLM capabilities.

Skills

Apex

Lightning Web Components

SOQL

Salesforce Flow

Experience Cloud

REST APIs

OAuth

Git

Salesforce DX sf CLI

CI/CD

Problem solving

Communication

Tools

Git

Salesforce DX (sf CLI)

CI/CD tools

Job description

Role Summary

We are looking for a Salesforce Developer to join our Go-To-Customer team and help build and enhance customer and partner-facing solutions on the Salesforce platform. The role involves hands-on development across Salesforce Experience Cloud, Lightning Web Components (LWC), Apex, Flows, integrations, security, and sharing. You will work closely with product, business, QA, and engineering teams to deliver scalable and secure Salesforce solutions. The role also provides opportunities to gain experience with Salesforce Revenue Cloud (RLM) and other modern Salesforce capabilities.

Key Responsibilities

• Develop and enhance Salesforce applications using Apex, LWC, Flow, and Experience Cloud.
• Build scalable solutions following Salesforce development and security best practices.
• Configure and maintain sharing, permissions, and data-access models.
• Develop and support integrations between Salesforce and external applications using REST APIs and authentication frameworks.
• Work with SSO and identity-management solutions for external users.
• Develop automated unit and integration tests and maintain strong code quality.
• Troubleshoot production issues and implement long-term fixes.
• Participate in the complete development lifecycle, including design, development, code review, CI/CD, deployment, and production support.
• Collaborate with cross-functional teams to translate business requirements into technical solutions.
• Learn and contribute to Salesforce Revenue Cloud / RLM capabilities.

Required Skills

• 2+ years of Salesforce development experience.
• Hands-on experience with Apex, Lightning Web Components, SOQL, and Salesforce Flow.
• Experience with Salesforce Experience Cloud / Communities.
• Good understanding of Salesforce security and sharing, including permission sets, sharing rules, and external-user access.
• Experience with REST API integrations and authentication concepts such as OAuth.
• Experience writing Apex unit tests and following Salesforce development best practices.
• Familiarity with Git, Salesforce DX (sf CLI), and CI/CD processes.
• Strong problem-solving and communication skills.

Preferred Skills

• Salesforce Revenue Cloud / CPQ
• PRM
• OmniStudio
• Okta/SSO
• enterprise Apex patterns such as fflib
• GitHub Actions
• automated testing frameworks
• Salesforce packaging
• Salesforce Platform Developer I certification is preferred.

Working at Genesys AI at enterprise scale

Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.

A flexible-first culture

Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

Growth in the AI era

Build future-ready skills through mentorship, learning programs, leadership development and education support.

Time to recharge and give back

Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

Recognized globally

Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [e-mail]. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.