AOCC - Apprentice

Adani Group; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Adani Group in Navi Mumbai operates and coordinates terminal activities, monitoring baggage handling and supervising VDGS/GOS to ensure stands are allocated before arrivals and that on-time block/off-block operations are maintained.

The role emphasizes real-time coordination with ATC, airlines, ground handlers, and security to ensure smooth operations, safety, and compliance with aviation standards, while supporting drills and reporting.

Qualifications

• Educational background in aviation operations or related field.
• 1–2 years of airport operations or ground handling experience preferred.

Responsibilities

• Monitor terminal operations for congestion or incidents and coordinate corrective actions.
• Ensure timely baggage delivery operations and monitor processes to resolve delays.
• Oversee VDGS and GOS to allocate stands before flight arrivals and maintain on-time operations.
• Coordinate with Landing Parking Cell and non-scheduled operators for departure clearances.
• Make flight status announcements and keep passengers informed via paging and FIDS updates.
• Collaborate with ATC, airlines, ground handlers, security and other teams for shift coordination.
• Follow SOPs and regulatory requirements; assist audits and report incidents or performance metrics.

Skills

Airport Operations AAHL

Airport Systems Integration AAHL

Emergency Response AAHL

Incident Management AAHL

Regulatory Compliance AAHL

Education

Post Diploma / Bachelor’s in Aviation Management or related

Job description

Purpose/Objective

• Team Member - AOCC/JCC plays a key role in ensuring smooth airport operations through real-time monitoring and coordination with internal and external stakeholders.
• This role ensures timely resource allocation, congestion management, and operational efficiency

Key Responsibilities of Role

• Key Responsibilities of Role Operations Monitoring and Terminal Coordination: Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
• Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
• Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
• Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
• Flight Announcements and Status Updates: Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
• Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
• Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
• Stakeholder Coordination: Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
• Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
• Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
• Regulatory Compliance and Documentation: Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
• Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.
• Training and Development: Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
• Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.

Technical Competencies

• Airport Operations Management-AAHL
• Airport Systems Integration-AAHL
• Emergency Response and Preparedness-AAHL
• Incident Management-AAHL
• Regulatory Compliance-AAHL

Qualifications and Experience

• Key Stakeholders - Internal: Duty Manager - AOCC/JCC Airport Operations Team Air Traffic Control Airport Security Emergency Medical Services Engineering & Maintenance Team Health, Safety & Environment (HSE) Team
• Key Stakeholders - External: Airlines Ground handlers Non-scheduled operators Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military) Medical agencies
• Qualifications and Experience
• Educational Background: Post Diploma or Bachelor's Degree in Aviation Management, Operations Management, or a related field
• Work Experience: 1-2 years of experience in airport operations, ground handling, or airside services preferred.