Airport Operations Control Center Supervisor

Adani Enterprises Ltd

Thiruvananthapuram

On-site

INR 420,000 - 620,000

Full time

14 days+

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Job summary

Adani Enterprises Ltd seeks a Supervisor - AOCC to ensure smooth airport operations through real-time monitoring and coordination with internal and external stakeholders. The role focuses on timely resource allocation, congestion management, and operational efficiency.

You will oversee terminal operations, VDGS/GOS supervision, flight announcements, and coordination with ATC, airlines, and ground handlers to maintain on-time performance and safety compliance.

Qualifications

Post Diploma or Bachelor's Degree in Aviation Management, Operations Management, or a related field.
1-2 years of experience in airport operations, ground handling, or airside services preferred.
Mid Level experience level

Responsibilities

Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.
Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.

Education

Post Diploma or Bachelor's Degree in Aviation Management, Operations Management, or a related field

Job description

Supervisor - AOCC About Business

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.

Job Purpose

Team Member - AOCC/JCC plays a key role in ensuring smooth airport operations through real-time monitoring and coordination with internal and external stakeholders. This role ensures timely resource allocation, congestion management, and operational efficiency.

Operations Monitoring and Terminal Coordination

Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.

Ensure seamless baggage delivery operations by monitoring processes and resolving delays.

Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.

Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.

Flight Announcements and Status Updates

Perform manual or automated announcements within the terminal as required by airlines or terminal operations.

Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.

Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).

Stakeholder Coordination

Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.

Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.

Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.

Regulatory Compliance and Documentation

Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.

Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.

Training and Development

Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.