ANS – Quality Assurance

Sitaram Bhartia; New Delhi; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Sitaram Bhartia in Delhi invites applications for a Nursing Quality role. The incumbent will oversee nursing programs, ensure patient-centered care, and coordinate rounds with the Medical Director.

Emphasis on SOPs, audits, NABH standards, and staff training to maintain high-quality care. The position requires MSc Nursing in Nursing Quality with 7–8 years of experience, strong data visualization, and QA tool proficiency.

Qualifications

• MSc Nursing with 7–8 years in Nursing Quality.
• Experience with data visualization tools (Excel/PowerPoint) and EMR handling.
• Strong problem-solving, communication, and project management skills.
• Knowledge of quality improvement frameworks like PDSA, Lean, or Six Sigma.
• Experience in audits, NABH standards, and KPI reviews.

Responsibilities

• Oversee nursing programs and ensure patient-centered care.
• Manage documentation, MIS reports, roster and occupancy planning.
• Coordinate recruitment, interviews, and performance appraisals.
• Ensure patient care quality, coordinate rounds with Medical Director.
• Implement SOPs, conduct audits, NABH compliance.
• Authorize orders for equipment and supplies; ensure calibration.
• Identify training needs and develop curricula; evaluate staff.
• Promote patient interaction and feedback systems.
• Enforce hospital infection control standards.
• Support audit planning and role takeover during absences.
• Quality assurance activities.

Skills

Data visualization tools

Excel

PowerPoint

EMR handling

Problem solving

Communication

Project management

Quality improvement knowledge

Education

MSc Nursing in Nursing Quality

Tools

RCA & CAPA

Control Chart

Pareto chart

Fish bone diagram

Histogram

Scatter diagram

Check sheet

Job description

Join a Team committed toethicalpatient - centered healthcare

• General Administration: Oversee nursing programs, ensuring efficient planning, implementation, and evaluation of patient-centered care. Maintain documentation and manage data, generating timely MIS reports. Roster management and anticipatory planning for varying occupancy levels. These activities are to be coordinated with ANS-1 and shift supervisors.
• Recruitment: Coordinate with NS to optimize resource utilization and facilitate interviews for new hires. Assign work, manage shifts, and handle performance appraisals and leave schedules.
• Patient Care: Ensure comprehensive care for each patient and evaluate the services rendered in various departments. Coordinate rounds with the Medical Director and review protocols.
• Quality and Compliance: Implement and review SOPs and protocols, ensuring compliance with institutional, hospital, and NABH standards. Conduct audits, manage incident reports, and participate in quality improvement activities. Prepare monthly reports and review the nursing care indicators or KPIs.
• Equipment and Supplies: Authorize orders for equipment and supplies, ensuring functionality and calibration.
• Teaching and Training Responsibilities: Identify training needs, develop curricula, and conduct training sessions. Evaluate staff competency and training effectiveness, maintaining records and inventories of training facilities.
• Patient Interaction: Promote proactive patient interaction and feedback systems, addressing patient needs and coordinating with medical consultants.
• Hospital Infection Control: Ensure and enforce hospital infection control standards.
• Ethical Practices: Ensure the highest standards of ethical medical practices within the hospital.
• Patient Safety: Actively participate in patient safety initiatives to enhance the safety culture within the department and patient care areas.
• Role Takeover: Support training and education activities in the department and helps ICN in planning for audit planning and execution. Assume the charge for T&E activities, in the absence of the in charge person.
• Quality Assurance

MSc Nursing with 7-8 experience in Nursing Quality.

• Check sheet
• Pareto chart
• Control Chart
• Histogram
• Scatter diagram
• Fish bone diagram (Cause and effect)
• RCA & CAPA
• Key Functional Tools

Experience

• Technical: Experience with data visualization tools e.g., Microsoft excel/ Power point /handling EMR etc.,
• Soft Skills: Strong problem-solving, communication, and project management skills.
• Methodologies: Knowledge of quality improvement frameworks like Plan-Do-Study-Act (PDSA), Lean, or Six Sigma

Why Join Us

• Collaborative Environment
• Academic Excellence
• Ethical and Patient Centered