Nursing Quality & Clinical Audits
- Conduct regular nursing quality rounds and clinical audits across wards, ICUs, OT, emergency, and other patient-care areas.
- Monitor compliance with nursing SOPs, clinical protocols, care bundles, and hospital policies.
- Audit nursing documentation, medication administration, patient identification, vital signs, care plans, and nursing assessments.
- Identify gaps in nursing practices and recommend appropriate corrective actions.
- Follow up on audit findings to ensure timely closure of identified gaps.
2. Patient Safety & Risk Management
- Monitor patient-safety practices and identify potential clinical risks.
- Review nursing-related incidents, near misses, medication errors, falls, pressure injuries, and other adverse events.
- Support incident investigation and Root Cause Analysis (RCA).
- Assist in developing and monitoring Corrective and Preventive Actions (CAPA).
- Promote a culture of patient safety and continuous quality improvement.
3. Quality Indicators & Data Management
- Collect, validate, monitor, and analyze nursing quality indicators.
- Maintain dashboards and records related to nursing quality and patient safety.
- Prepare monthly, quarterly, and annual quality reports for Nursing Leadership and the Quality Department.
- Identify trends and areas requiring improvement based on quality data.
- Ensure accurate and timely submission of quality-related reports.
4. Accreditation & Compliance
- Support implementation and monitoring of NABH/JCI/ISO standards applicable to nursing services.
- Participate in internal audits, mock audits, accreditation assessments, and gap assessments.
- Ensure nursing staff compliance with hospital policies, SOPs, statutory requirements, and accreditation standards.
- Assist departments in preparing evidence and documentation for accreditation and quality reviews.
5. Training & Staff Development
- Conduct training and awareness programs for nursing staff on:
- Patient safety
- Nursing documentation
- Infection prevention and control
- Medication safety
- Fall and pressure-injury prevention
- Incident reporting
- Quality indicators
- Hospital policies and SOPs
- Identify training needs based on audit findings and quality gaps.
- Evaluate the effectiveness of quality-related training programs.
6. Continuous Quality Improvement
- Participate in Quality Improvement (QI) projects.
- Assist in developing action plans to improve nursing processes and patient outcomes.
- Monitor implementation and effectiveness of improvement initiatives.
- Promote evidence-based nursing practices and standardization of care.
7. Coordination & Communication
- Coordinate with Nursing, Quality, Infection Control, Medical, Pharmacy, CSSD, Laboratory, and other departments.
- Communicate audit findings and improvement opportunities to relevant stakeholders.
- Participate in Quality Committee, Nursing Committee, Patient Safety Committee, and other meetings as assigned.
- Provide regular updates to the Quality Manager/Nursing Superintendent.
Qualification
- B.Sc. Nursing / Post Basic B.Sc. Nursing / GNM from a recognized institution.
- Valid nursing registration with the appropriate State Nursing Council.
- Certification/course in Healthcare Quality, NABH, Patient Safety, or Hospital Quality Management is preferred.
Experience
- 25 years of clinical nursing experience preferred.
- Experience in Quality, NABH/JCI accreditation, clinical audit, infection control, patient safety, or nursing quality will be an added advantage.
Key Skills
- Clinical and nursing audit skills
- Knowledge of NABH/JCI standards
- Patient safety and risk management
- Quality improvement methodologies
- Incident reporting and RCA/CAPA
- Data analysis and report preparation
- Strong documentation skills
- Training and presentation skills
- Communication and interpersonal skills
- Problem-solving and analytical ability
- Attention to detail
- Ability to work effectively with multidisciplinary teams
Key Performance Indicators (KPIs)
- Nursing audit compliance percentage
- SOP and protocol compliance
- Timely closure of audit observations
- Nursing documentation compliance
- Patient-safety incident trends
- Medication-error rate
- Fall and pressure-injury indicators
- Quality training completion rate
- CAPA implementation and closure
- Accreditation compliance score
- Improvement in nursing quality indicators