Annuity BO PHS

EXL Talent Acquisition Team; Dadri; On-site; INR 400,000 - 650,000; Full time

Job summary

EXL is seeking a Back-End/Data Entry professional with 6-9 years of experience for complex transaction processing. The role involves monitoring transactions, coaching team members, assisting new hires, providing process/system inputs, and occasional client interactions, while ensuring policy and regulatory compliance.

Qualified candidates should hold a graduate degree and demonstrate strong teamwork skills to thrive in a fast-paced environment.

Qualifications

• Graduate required.
• Experience 6-9 years.
• Back-End/ Data Entry - Complex Transaction Processing responsibilities.

Responsibilities

• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
• Provide coaching and feedback to team members to enable them to improve their performance.
• Assist new hires such that they are productive on the floor in the shortest possible time frame.
• Provide inputs on process and system to the team members.
• Client Interaction, where required at the level of Supervisors.
• Ensure compliance with internal policies and procedures, external regulations and information security standards.

Skills

Communtion

Team Building

Education

Graduate

Job description

• Job Role Back-End/ Data Entry -Complex Transaction Processing
• Experience (In Years) 6-9
• Job Location Noda, C59

Job Description

• Process performance – as per agreed KPIs
• Quality and productivity Improvement
• Customer Satisfaction
• Level of subject matter expertise
• Process minimum transaction to sustain process knowledge

Responsibilities

• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
• Provide coaching and feedback to team members to enable them to improve their performance.
• Assist new hires such that they are productive on the floor in the shortest possible time frame.
• Provide inputs on process and system to the team members.
• Client Interaction, where required at the level of Supervisors.
• Ensure compliance with internal policies and procedures, external regulations and information security standards.

Qualifications

Graduate

Required Skills

• Communtion
• Team Building

About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com .