ANM Nurse

Zydushospitals; Ahmedabad District; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

Staff meals

Uniform provided

Job summary

Zydushospitals in Ahmedabad is seeking a Nursing Assistant to greet patients, provide basic information, and coordinate OPD registrations and billing. You will support documentation, help with doctor appointments, and ensure smooth patient flow across departments.

The role requires ANM/training in nursing aid and 0-4 years of relevant experience. Freshers with appropriate skills may be considered. Regular shifts in hospital settings.

Qualifications

• Greeting patients and visitors with courtesy as first point of contact.
• Provide basic information to visitors and patients on arrival.
• Assist OPD registrations and guide to relevant departments.
• Coordinate with labs and radiology for reports and records.
• Maintain OPD registers and patient admission data.
• Handle inquiries about doctors, appointments and charges.

Responsibilities

• Greet patients and relatives in a respectful manner.
• Provide essential information to visitors and patients.
• Answer queries and direct to appropriate departments or doctors.
• Understand patient status and guide them to concerned areas.
• Maintain registration and OPD billing processes.
• Coordinate with OPD and ancillary departments for reports.

Skills

Computer skills

Numerical skills

Polite and patient

Emergency awareness

Accurate explanations

Tact and poise

Medical terminology

Interpersonal skills

Education

ANM/ Training in Nursing Aid

Job description

1 - 3 Years

Regular

Job Description

Job Title

ASSISTANT

Department

Nursing

Qualification

ANM/ Training in Nursing Aid

Experience

0-4years of relevant experience preferred. Freshers will be considered if theypossess appropriate skills

Work Location

Reports to

Lead- Nursing

JobPurpose:

The purpose of this role is to r eceive visitorsor patients, ascertain their needs & direct them accordingly, answer thetelephone, handle receipt and dispatch of reports and couriers and performrelated clerical duties according to the department to which assigned. Theymust adhere to customer care guidelines and assure quality care.

Essentialduties and responsibilities

• Greet the patient/relatives/guest inpolite manner.
• Provide basic & relatedinformation to visitors & patient.
• Answer queries and to provideinformation directly to the person or over telephone. For e.g. Doctorsappointment, Consultation charges, Availability of the doctors, availablediagnostics
• Understand status of a patient (a newpatient or an old patient, already registered).
• To get the information about thenature of illness and guide them to the concerned department.
• Ensure registration process and guidepatient / relative to the concerned doctor.
• Identify whether patient is throughreferences from outside doctors.
• Record the details of referred doctor(name and address) in the computer.
• Ensure all relevant informations ofregistration form must be filled by patient/relative.
• Proper handover the OPD file.
• Generate the OPD billing forinvestigations and consultations.
• Ensure correct and accurate billing.
• Guide the patients to labs andradiology and/or concerned department.
• To coordinate with lab &radiology for diagnostic reports of the patients.
• Arrange the IP patients’ Radiologyreport dispatch to respective wards.
• Call patients from ward whose radio-diagnosticrequest has come.
• Confirm the entries of radiologyinvestigation in the system.
• Look after OPD areas and cleanlinessof the same.
• Coordinate efficiently in OPD.
• Prepare the daily OPD register andmaintain the data for OPD.
• Maintain the admission data for andinform concern department about next day admissions.
• Provide information regarding variouspreventive medical health checkups.
• Guide the health check- up patientsin concern areas.
• Coordinate with respective OPD CCAswhere health check- up patient is moving.
• Prepare the file of health check- uppatients once all investigations & reports are done.
• Coordinate with all the departments. You will betrained for multi skills as per the requirement of organization.
• Follow the Registration and policiesas per hospital standards.
• Coordinate for Admission and Billing.
• Collect the feedback forms from OPDpatients.
• Solve the problems or grievancesinformed by patients/relatives.
• Report to duty on time and should beflexible to adjust duties with others.

This Job description can be altered/modifiedbased on organization’s need.

Workingconditions

• Continuous flow of visitors, patientsand relatives
• Working in various shifts and areasinside and outside the hospital (as & when require).

Skills& Abilities

• Computer Skills and numerical skills
• Polite and patient
• Understand the emergency and priority
• To give accurate and tactfulexplanations to visitors, patients and hospital’s employees and in recordingexact information for messages.
• To exercise high degree of tact andpoise and occasionally overcoming language barriers.
• To understand and apply knowledge ofmedical terminology.
• To develop cordial relations with otherdepartmental personnel.
• To develop relations characterized bysympathetic understanding and emotional affinity with patients and theirrelatives.

Job Snapshot

Updated Date

13-09-2025

Job ID

Job_92

Department

Nursing

Location