Analyst Sr Lead, Business Systems Analysis

FIS; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

FIS in India seeks an accomplished Program & Transformation Leader to drive end-to-end transition and transformation programs from initiation through stabilization. You will develop integrated program plans, manage budgets and resources, and coordinate across Operations, Technology, Product, Client Management, Compliance, and Vendor teams to ensure on-time delivery and business impact.

Required qualifications include a Bachelor's degree and 8–12+ years in project, program, transition, or

Qualifications

• Bachelor's degree in Business, Technology, Finance, Engineering, or related field.
• 8-12+ years of project, program, transition, or transformation management experience.
• Proven experience leading large-scale business or technology transformation initiatives.
• Strong expertise in project management methodologies, governance, and change management.
• Excellent executive communication and stakeholder management skills.
• Experience managing global and cross-functional teams.

Responsibilities

• Lead end-to-end transition and transformation programs from initiation through stabilization.
• Develop and manage integrated program plans, milestones, dependencies, budgets, and resource strategies.
• Coordinate cross-functional teams across Operations, Technology, Product, Client Management, Compliance, and Vendor organizations.
• Ensure successful execution against committed deliverables, timelines, and business objectives.
• Develop detailed transition strategies, implementation plans, and readiness frameworks.
• Drive knowledge transfer, operating model design, process migration, and organizational change activities.
• Manage transition governance, issue resolution, escalation management, and stakeholder communications.
• Oversee go-live planning, hypercare support, and stabilization activities.
• Lead process improvement and transformation initiatives focused on efficiency, standardization, automation, and client value.
• Identify opportunities for operational optimization and technology enablement.
• Drive continuous improvement programs and ensure realization of business benefits.
• Governance & Executive Communication: establish program governance structures, steering committees, and executive reporting.
• Present status updates, risks, decisions, and recommendations to senior leadership and client executives.
• Prepare executive-level dashboards, milestone tracking, and business readiness reports.
• What You Bring: Act as the primary point of contact for clients, business leaders, and key stakeholders.
• Build and maintain strong relationships across internal and external teams.
• Manage expectations and ensure alignment on priorities, scope, and business outcomes.

Skills

Program management

Stakeholder management

Executive communication

Cross-functional leadership

Governance

Change management

Client relationship management

Strategic thinking

Risk & issue management

Financial acumen

Education

Bachelor’s degree in Business, Technology, Finance, Engineering, or related field

Bachelor of Technology

Tools

PMP (preferred)

PgMP (preferred)

PRINCE2 (preferred)

Lean Six Sigma (preferred)

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Technology

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Technology

Job Description

What you will be doing~

Program & Project Leadership

• Lead end-to-end transition and transformation programs from initiation through stabilization
• Develop and manage integrated program plans, milestones, dependencies, budgets, and resource strategies
• Coordinate cross-functional teams across Operations, Technology, Product, Client Management, Compliance, and Vendor organizations
• Ensure successful execution against committed deliverables, timelines, and business objectives

Transition Management

• Develop detailed transition strategies, implementation plans, and readiness frameworks
• Drive knowledge transfer, operating model design, process migration, and organizational change activities
• Manage transition governance, issue resolution, escalation management, and stakeholder communications
• Oversee go-live planning, hypercare support, and stabilization activities

Transformation Delivery

• Lead process improvement and transformation initiatives focused on efficiency, standardization, automation, and client value
• Identify opportunities for operational optimization and technology enablement
• Drive continuous improvement programs and ensure realization of business benefits
• Governance & Executive Communication
  • Establish program governance structures, steering committees, and executive reporting
  • Present status updates, risks, decisions, and recommendations to senior leadership and client executives
  • Prepare executive-level dashboards, milestone tracking, and business readiness reports

What You Bring

• Act as the primary point of contact for clients, business leaders, and key stakeholders
• Build and maintain strong relationships across internal and external teams
• Manage expectations and ensure alignment on priorities, scope, and business outcomes

Required Qualifications

• Bachelor's degree in Business, Technology, Finance, Engineering, or related field
• 8-12+ years of project, program, transition, or transformation management experience
• Proven experience leading large-scale business or technology transformation initiatives
• Strong expertise in project management methodologies, governance, and change management
• Excellent executive communication and stakeholder management skills
• Experience managing global and cross-functional teams

Preferred Qualifications

• PMP, PgMP, PRINCE2, Lean Six Sigma, Agile, AI Certification
• Banking, Financial Services, FinTech, BPO, or Technology industry experience
• Experience with large-scale client conversions, migrations, or outsourcing transitions

Key Competencies

• Strategic Thinking
• Executive Presence
• Program Governance
• Risk & Issue Management
• Financial Acumen
• Change Management
• Client Relationship Management
• Team Leadership & Influence
• Problem Solving
• Operational Excellence

Success Measures

• On-time and on-budget delivery of programs
• Successful transition/go-live outcomes
• Client satisfaction and stakeholder confidence
• Achievement of transformation benefits and efficiency targets
• Effective risk mitigation and governance compliance
• Strong team engagement and cross-functional collaboration

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass