Analyst - Safety Assurance ( Safety Management System)

United Airlines; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

United Airlines is seeking a Safety Management System specialist to support the implementation and continuous improvement of our enterprise SMS. You will help maintain safety policies, reporting, governance materials, and training records while promoting safety communications across teams.

The role requires experience in SMS and strong English communication, with a focus on data-driven safety improvements and AI-assisted productivity.

Qualifications

• Bachelor's degree in a relevant field (Business, Aviation management, IT)
• Experience in Safety Management System
• Knowledge of SMS governance and safety documentation processes
• Proficient in English communication and cross-functional collaboration
• Ability to use AI tools (Copilot, ChatGPT, Gemini, Claude, Perplexity) to improve efficiency

Responsibilities

• Support the implementation and ongoing improvement of SMS policies and reporting processes
• Develop and maintain SMS governance materials and safety communications
• Coordinate safety promotion activities and training records
• Assist in safety risk management and incident governance
• Collaborate with Corporate Safety, Data, IKC, and operations teams to strengthen safety culture

Skills

Change management

Aviation management

Information systems management

Risk management

Safety management

System safety

Quality management

Standard documentation processes

Critical thinking

Project Management

Analytic skills

Design management

Creative design

Communication skills (English)

AI tools usage

Education

Bachelor's degree in Business

Aviation management

Tools

Sitecore

ETQ (Excellence Through Quality)

Foundry (Palantir)

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Support the Corporate Safety SMS team in the implementation and oversight of the enterprise Safety Management System (SMS), including safety policies, objectives, reporting processes, and continuous safety improvement initiatives. Responsibilities include safety data analysis, meeting and project coordination, maintenance of safety documentation and training records, preparation of governance meeting materials, and support for safety promotion activities through training, communication, and competency development. Collaborate closely with Corporate Safety, Data, IKC, and operational teams to strengthen safety culture and support organizational safety goals.

Job Overview and Responsibilities

• Support the implementation and continuous improvement of Safety Management System (SMS) policies, objectives, reporting processes, and safety performance measures
• Develop and maintain safety-related presentations, meeting materials, records, and other SMS governance documentation
• Support safety promotion team to update safety communication, including webpages, communications channels and promotional materials
• Training and development to maintain operational knowledge to support safety risk management
• Support oversight and maintenance of relevant Safety Manuals
• Develop, integrate, and collaborate with other safety teams on SMS related efforts
• Utilize AI tools (e.g., Mi Utilize AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency crosoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree
• Business
• Change management
• Aviation management
• Information systems management
• Risk management
• Safety management or equivalent field
• 2 or 3 years of experience in Safety Management System
• System safety
• Quality management
• Standard documentation processes
• Critical thinking
• Project Management organization
• Analytic skills
• Design management
• Creative design
• Communication skills, proficient in English
• Utilize AI tools (e.g., Mi Utilize AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency crosoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree
• Business
• Change management
• Aviation management
• Information systems management
• Risk management
• Safety management or equivalent field
• 2or 3 years of experience in Safety Management System
• System safety
• Quality management
• Standard documentation processes
• Quality Certifications (SMS certification, MITRE or equivalent)
• Pilot or maintenance license
• Working knowledge of:
• Project Management
• Sitecore
• ETQ (Excellence Through Quality)
• Foundry (Palantir)
• Federal Aviation Regulations (14 CFR Part 5 and Part 121), FAA Advisory Circulars, IOSA and Standards and Recommended Practices, ISO 9001 standards, CAST SE and documentation standards
• IT collaboration/development with focus on user experience
• Basic project management principles
• Facilitating cross functional groups or activities
• Root cause analysis
• Human Factors
• Change management awareness
• Communication skills, proficient in English