Analyst - Process Analytics - S&M 5A

Genpact Ltd.; Mumbai; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

Genpact Ltd. in Mumbai is seeking an Analyst - Process Analytics - S&M who will analyze sales and market data, monitor and optimize processes, and develop reports to track KPIs. The role requires strong analytics, Excel and SEM skills, and collaboration with sales and marketing teams.

You will contribute to budgeting and forecasting exercises and help implement sales tools and automation in a hybrid work setup.

Qualifications

• Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics or Masters - Data Science.
• Strong skills in Google SEM and Microsoft Excel, SEA/SEM/SEO practices.
• Experience with digital marketing analytics and reporting.

Responsibilities

• Analyze sales and market data to provide insights for decision-making.
• Monitor and optimize sales processes and strategies.
• Collaborate with sales and marketing teams to align on goals and objectives.
• Develop and maintain reports to track key performance metrics.
• Identify areas for process improvement and implement solutions.

Skills

Google SEM

Microsoft Excel

SEA

SEM

SEO Services

Search Engines

SEM Campaigns

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Job description

## Analyst - Process Analytics - S&M 5AApply: Hybrid: 1401-GIPL: 301, Silver Metropolis, 3Fl, Mumbai: Full time: Posted Today: End Date: October 31, 2026 (30+ days left to apply): JR10026925Analyst - Process Analytics - S&M**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**The Commercial Operations Analyst plays a key role in supporting the operational efficiency and effectiveness of commercial activities within the organization.\\n Roles and Responsibilities: Analyze sales and market data to provide insights for decision-making; Monitor and optimize sales processes and strategies; Collaborate with sales and marketing teams to align on goals and objectives; Develop and maintain reports to track key performance metrics; Identify areas for process improvement and implement solutions; Support the implementation of sales tools and technology to enhance efficiency; Assist in budgeting and forecasting exercises to support commercial planning.**Qualifications**Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science**Certifications**Certified Digital Marketing Professional - Digital Marketing Institute**Required Skills**Google SEM, Microsoft Excel, Search Engine Advertising (SEA), Search Engine Marketing (SEM), Search Engine Optimization Services, Search Engines, SEM Campaigns**Language**English (Required)**Language Proficiency -**Proficient - C2**Additional Job Location -****Job Type**Regular**Master Skill List -**Process Analytics - S&M**Remote Type -**Hybrid**Work Shift -**Day Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.