Analyst - LTC - Cash Apps

HCL Technologies Limited; Chennai District; On-site; INR 420,000 - 680,000; Full time

Job summary

HCLTech is seeking a cash application specialist to optimize payment processing, reconcile accounts, and maintain precise transaction records. You will deliver strong customer support and assist in resolving discrepancies while contributing to process improvements through data-driven analyses.

Based in Chennai, this role collaborates with AR, collections, and customer service teams, generating daily, weekly, and monthly cash reports and supporting month-end close activities.

Qualifications

• Reconcile customer accounts and resolve unapplied/misapplied payments.
• Analyze unapplied cash and recommend corrective actions.
• Collaborate with AR, collections, and customer service teams.
• Generate daily, weekly, and monthly cash application reports.
• Monitor bank lockbox activity and ensure timely processing.
• Support month-end close activities related to cash posting.
• Identify recurring issues and suggest process improvements.
• Train and support associates on cash application procedures.

Responsibilities

• Reconcile customer accounts and resolve payment mismatches.
• Analyze unapplied cash and recommend corrective actions.
• Coordinate with AR, collections, and customer service teams.
• Generate daily, weekly, and monthly cash application reports.
• Monitor bank lockbox activity and ensure timely processing.
• Support month-end close activities related to cash posting.
• Identify recurring issues and suggest process improvements.
• Train and support associates on cash application procedures.

Skills

Account Reconciliation

Analytical Thinking

Cross-Functional Collaboration

Excel skills

ERP Navigation

Documentation & Audit Readiness

Customer Orientation

Job description

This role focuses on optimizing cash application processes by accurately processing payments, reconciling accounts, and maintaining precise transaction records. The individual is expected to deliver strong customer support, assist in resolving discrepancies, and contribute to process improvements through data-driven analyses, ensuring efficient business operations within the assigned project.

Key Responsibilities

• Reconcile customer accounts and resolve payment mismatches.
• Analyze unapplied cash and recommend corrective actions.
• Coordinate with AR, collections, and customer service teams.
• Generate daily, weekly, and monthly cash application reports.
• Monitor bank lockbox activity and ensure timely processing.
• Support month-end close activities related to cash posting.
• Identify recurring issues and suggest process improvements.
• Train and support associates on cash application procedures.

Skill Requirements

• Account Reconciliation – Ability to resolve unapplied and misapplied payments.
• Analytical Thinking – Identify trends in recurring issues and suggest fixes.
• Cross-Functional Collaboration – Work with AR, collections, and customer service teams.
• Intermediate Excel Skills – Use of VLOOKUP, pivot tables, and formulas for reporting.
• ERP Navigation – Confident use of ERP modules for cash application and reporting.
• Documentation & Audit Readiness – Maintain clean, audit-ready records.
• Customer Orientation – Understand the impact of cash application on customer satisfaction.

Other Requirements

1. Optional: Certification in Accounts Receivable, Cash Application, or related finance processes (e.g., AR Certification from IOFM) is valuable.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.