Senior Analyst - LTC - Cash Apps

HCL Technologies Limited; Chennai District; On-site; INR 700,000 - 950,000; Full time

Job summary

HCL Technologies Limited in Chennai is seeking a skilled Cash Applications Specialist to optimize remittance processing and ensure accurate invoice reconciliation within CRM and cloud-based financial systems. The role emphasizes resolving complex cash application issues, automating remittance matching, and collaborating with IT and finance to strengthen ERP functionality while maintaining SOX controls.

You will mentor junior colleagues, generate dashboards for leadership, and contribute to

Qualifications

• Identify and implement improvements to reduce unapplied cash.
• Use macros, RPA or AI tools for automation.
• Investigate and resolve complex payment issues.
• Train and support junior team members.
• Ensure adherence to SOX and internal audit standards.
• Build dashboards and present insights to leadership.

Responsibilities

• Lead resolution of complex cash application issues.
• Design and implement automation for remittance matching.
• Collaborate with IT and finance teams to enhance ERP functionality.
• Conduct root cause analysis for recurring unapplied cash.
• Review and approve journal entries and adjustments.
• Mentor junior team members and review their work.
• Present cash application metrics and insights to leadership.

Skills

Process Optimization

Advanced ERP & Automation Tools

Root Cause Analysis

Mentorship

Compliance & Controls

Reporting & Insights

Project Participation

Tools

Macros

RPA

AI tools

Job description

This role is responsible for processing and applying customer payments within CRM and cloud-based financial systems to ensure accurate invoice reconciliation and transaction integrity. The individual maintains up-to-date records, responds to escalated customer queries, and participates in continuous skill development. They support efficient cash flow operations and uphold service level agreements by collaborating with internal team members.

Key Responsibilities

• Lead resolution of complex cash application issues.
• Design and implement automation for remittance matching.
• Collaborate with IT and finance teams to enhance ERP functionality.
• Conduct root cause analysis for recurring unapplied cash.
• Review and approve journal entries and adjustments.
• Ensure compliance with internal controls and audit requirements.
• Mentor junior team members and review their work.
• Present cash application metrics and insights to leadership.

Skill Requirements

• Process Optimization – Identify and implement improvements to reduce unapplied cash.
• Advanced ERP & Automation Tools – Use of macros, RPA, or AI tools for automation.
• Root Cause Analysis – Investigate and resolve complex payment issues.
• Mentorship – Train and support junior team members.
• Compliance & Controls – Ensure adherence to SOX and internal audit standards.
• Reporting & Insights – Build dashboards and present insights to leadership.
• Project Participation – Contribute to system upgrades and transformation initiatives.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.