Analyst - Legal Operations

elevate; Gurugram District; On-site; INR 400,000 - 650,000; Full time

Job summary

Elevate seeks an Analyst for Legal Operations to manage high-volume civil litigation intake, triage, and routing while complying with client guidelines. You will interface with client systems, provide analytics, and support reporting to improve processes.

The role requires attention to detail, strong communication with counsel and teams, and the ability to juggle multiple matters concurrently in a fast-paced environment.

Qualifications

• Bachelor's or Associate's degree required.
• Paralegal certificate is a plus, but not required.
• 2+ years of experience in U.S. litigation preferred.
• Experience with technology in highly processed environments; subpoena responses and/or employment charges/demands helpful.

Responsibilities

• Handle high-volume civil litigation intake, triage, assessment and routing of matters.
• Set and maintain high standards of professional service.
• Review discrimination charges, employment demands and related filings.
• Interface with the broader team and customer systems to ensure compliance.
• Assist with reporting, gathering metrics, and process improvement.

Skills

Communication

Multitasking

High-volume work

Remote collaboration

Interpersonal skills

Teamwork

Adaptability

Analytical thinking

Learning mindset

Education

Bachelor's or Associate's degree

Paralegal certificate (plus)

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Adobe Acrobat

Web-based applications

Job description

As an Elevate Analyst - Legal Operations, you will use your excellent attention to detail and prior experiences to implement legal operations services for our clients. You will be called upon to provide operational support for customers, managing the intake, classification and triage of high volume legal matters, while maintaining compliance with the client s litigation handling guidelines under tight deadlines.

For this role, the individual will work with the customer's technology and will follow detailed playbooks and processes to interface within the specific workstream assigned. The work is high-volume so the candidate must be organized and very good with juggling multiple matters of the same type at the same time. Also, the ability to learn and adapt to the customer's technology is crucial. The work is performed on customer laptops. This role will be part of a team that manages a high volume of civil litigation matters.

Specifically, this role will require:

• Handling high volume civil litigation intake, triage, assessment and routing of matters.
• Ability to set and maintain high standards of professional service.
• Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo.
• Extremely organized and capable of managing multiple projects under tight deadlines.
• Excited to learn, grow, and not afraid to take on new responsibilities.
• Able to be self-directed and work independently to meet and exceed goals.
• Strong base of analytical experience and willingness to learn new techniques
• Comfortable with learning new software products, if necessary.
• Become proficient on the customer's technology and platforms/applications.
• Review discrimination charges, employment demands and related filings.
• Follow processes and playbooks.
• Interface with broader team.
• Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
• Communicate with counsel.
• Assist with reporting, gathering metrics, and process improvement.

Experience

• 2 years experience in U.S. litigation is preferred
• Experience in labor and employment law is preferred
• Minimum 2 years experience using technology in an area that is highly processed; preferably including experience handling subpoena responses and/or employment charges/demands

Skills for Success

• Strong communication skills - able to professionally interface with customers and litigants' counsel and able to communicate issues directly to the internal manager rather than the customer
• Ability to handle multiple matters at one time/strong organization and attention to detail
• Ability to handle a high-volume of matters
• Able to work with remote team members using technology (video calls, emails/teams chats)
• Strong interpersonal, oral, and written communication skills
• Team player - able to jump in as needed to assist other team members
• Ability to assist on other matters as time allows
• Flexible and open to learning new areas as needed
• Interested in working in a fast-paced environment with a company doing innovative things in the legal space

Technical Skills

• Experience with Microsoft Word / PowerPoint / Excel / Outlook
• Experience with Adobe Acrobat
• Experience with web-based applications

Qualifications

• Bachelor's or Associate's degree required
• Paralegal certificate is a plus, but not required

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.