Job Title
Customer Review Process Analyst
Job Description
To create a concise, insightful, and actionable story for 42 Standard Customers (Retailers) that empowers field teams to drive category growth, fostering strong collaboration between Retailers and Kraft Heinz Company (KHC).
Objective
To create a concise, insightful, and actionable story for 42 Standard Customers (Retailers) that empowers field teams to drive category growth, fostering strong collaboration between Retailers and Kraft Heinz Company (KHC).
Key Responsibilities
- Develop Interactive Customer Review Decks: Build engaging and informative decks using actionable insights to facilitate collaboration between Retailers and KHC.
- Data Analysis and Interpretation: Utilize intermediate-level expertise in data sources such as Circana, Nielsen, Kantar, Symphony and In-house tools to extract relevant data and insights.
- Microsoft Tool Proficiency: Leverage intermediate to expert-level skills in Microsoft tools, including PowerPoint, Excel, and Power BI, to create visually appealing and data-driven decks.
- Effective Communication: Develop strong storytelling skills to present data insights to US stakeholders, ensuring clear and actionable recommendations.
- SLA Quality and Timeliness: Ensure 100% quality and on-time delivery of customer review decks across all Standard Customers.
Value-Added Insights
- Identify opportunities to add value to the sales team through possible sales projections before the final review with Retailers.
- Post review with Retailers, follow up on the possible outcomes and next steps of action items.
Requirements
- 3-4 years of experience in Space Planning, Category Management.
- Intermediate-level expertise in data sources (Circana, Nielsen, Kantar, [Symphony.ai (Optional]).
- Intermediate to expert-level skills in Microsoft tools (PowerPoint, Excel, Power BI).
- Strong communication and storytelling skills.
- Ability to work under tight deadlines and deliver high-quality results.
- Strong analytical and problem-solving skills.
- Cultural and Behavioural Competencies.
Nice to Have
- Planogramming experience.
- Experience in creating customer review decks or similar data-driven presentations.
- Familiarity with sales projections and category growth strategies.
- Knowledge of the retail industry and customer relationship management.
What We Offer
- Opportunity to work with a leading food and beverage company.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Competitive salary and benefits package.
If you are a motivated and detail-oriented individual with a passion for data analysis and storytelling, we encourage you to apply for this exciting opportunity!
Location(s)
Ahmedabad - Venus Stratum GCC
Equal Opportunity Employer Statement
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.