Analyst II – HR (Workbrain)

General Mills; Mumbai; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

General Mills in Mumbai, India is seeking an experienced HRIS/Workforce Management specialist to support, optimize, and transform Workbrain and Kronos environments. You will partner with HR, Payroll, Operations, vendors, and tech teams to ensure stability and continuous improvement.

The role emphasizes problem solving, process analysis, testing, and clear stakeholder communication to deliver reliable workforce solutions within a global enterprise.

Qualifications

• Bachelor's degree in IT, HR technology or related field.
• 5+ years supporting complex HR/workforce management tech, 7+ years preferred in enterprise support/transformation.
• Experience with Workbrain and/or Kronos, production support, testing, release management, vendors, cross-functional teams preferred.
• Knowledge of workforce management, timekeeping, scheduling, attendance, payroll processes is a plus.

Responsibilities

• Provide operational support for Workbrain and Kronos, ensuring system stability and timely issue resolution.
• Troubleshoot production issues, analyze root causes, and support enhancements and changes.
• Translate business requirements into functional/technical solutions and participate in workforce management projects.
• Coordinate release upgrades, testing, and deployment readiness with global teams.

Skills

Workbrain

Kronos

HR technology

Stakeholder communication

Education

Bachelor's degree in IT/HR Technology

Tools

Workbrain

Kronos

Job description

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

Overview

This position reports to the D&T Manager – HR and is responsible for supporting, enhancing, and transforming the Workbrain and Kronos landscape. The role will partner with HR, Payroll, Operations, vendors, and technical teams to ensure stable day-to-day operations, deliver continuous improvements, support transformation initiatives, and execute release upgrades. This role is expected to demonstrate strong proficiency in workforce management systems, problem solving, process analysis, testing, and stakeholder communication.

Key Accountabilities

• Provide operational support for Workbrain and Kronos, ensuring system stability, timely issue resolution, and continuity of services.
• Troubleshoot production issues, analyze root causes, and support enhancements, configuration changes, and process improvements.
• Gather and translate business requirements into functional and technical solutions, and participate in workforce management projects, including time, attendance, scheduling, and payroll integrations.
• Coordinate release upgrades, testing, and deployment readiness, while maintaining documentation and partnering with business users, vendors, and global teams to deliver effective, high-quality outcomes.

Minimum Qualifications

• Preferred bachelor’s degree in IT, HR Technology, or a related field.
• Requires 5+ years supporting complex HR or workforce management technology solutions, with 7+ years preferred in enterprise application support, enhancements, or transformation.
• Experience with Workbrain and/or Kronos, production support, testing, release management, vendors, and cross-functional teams preferred.
• Knowledge of workforce management, timekeeping, scheduling, attendance, and payroll processes is a plus.

Preferred Qualifications

• Strong knowledge of Workbrain and Kronos, with experience in incident and problem management, system stabilization, and release support.
• Ability to gather business requirements, translate them into practical solutions, analyze processes and system impacts, and recommend improvements.
• Skilled in integrations, payroll impact assessment, testing, defect management, prioritization across run/improve/transform work, and communication with technical and business stakeholders.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.