Analyst, HRIS - Global Capability Center

Alvarez & Marsal; Gurugram District; On-site; INR 1,400,000 - 2,600,000; Full time

Job summary

Alvarez & Marsal is seeking a Workday HRIS Analyst to maintain and optimize Workday across our HR functions. The role requires cross-functional collaboration with HR, Recruiting, Payroll, Benefits, and Finance teams to implement enhancements and new modules.

The ideal candidate will have four or more years of Workday configuration experience, strong Excel skills, and excellent English communication. You will work with a global team, support end-user requests, and participate in regular Workday

Qualifications

• Bachelors degree in HR, HRIS, Business Administration, IT/IS or related field is preferred
• Minimum four years of experience in Workday configuration and functional support
• Excellent English language, interpersonal, and written communication skills
• Highly proficient in Microsoft Excel and able to analyze data effectively
• Must be able to work with global teams across multiple time zones

Responsibilities

• Lead requirements gathering, design, build, test, and deployment of new functionality or modules
• Provide end-user support, troubleshoot production issues, and resolve defects with strong customer service
• Collaborate with HR, Recruiting, Benefits, Payroll, Finance, IT, and others to support enhancements and new functionality
• Research issues, identify opportunities, and propose effective solutions
• Leverage Workday knowledge to recommend new functionality and improve usability
• Provide status updates on work items and projects regularly
• Stay updated on Workday trends via Community, forums, and webinars
• Participate in bi-annual Workday releases, review notes, educate users, and test new functionality

Skills

Workday configuration

English proficiency

Analytical mindset

Customer service orientation

Education

Bachelors degree in HR, HRIS, Business Administration, IT/IS, MIS, or related field

Tools

Microsoft Excel

Job description

About A&M

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action‑oriented professionals in more than 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

Description

GESS group at A&M provides critical business support to the firm and encompasses a range of functions including Information Technology, Marketing, Information Security, Insight Centre & Knowledge Management, Corporate Real Estate, Human Resources, and Operations. GESS enables A&M’s client service delivery, go‑to‑market, risk management and growth goals as a strategic partner.

How You Will Contribute

The Workday HRIS Analyst will be responsible for maintaining and optimizing Workday for our firm. As an established Workday customer, we continually add new modules, enhance existing functionality, and help our users get the most out of Workday. Current modules in use at A&M include HCM, Recruiting, Talent and Performance, Payroll, Benefits, Time Tracking, Absence and Projects. Unlike many other companies, HRIS Analysts at A&M are cross‑trained to work across our various modules. We have core module focus areas but are fully encouraged, trained, and expected to understand and support the end‑to‑end touchpoints across other modules. There is ample opportunity to learn and support the entire system.

Key Areas Of Responsibilities

• Lead requirements gathering, design, build, test, and deployment of new functionality or modules. Understand the importance of change management to facilitate the transition to new technology and processes.
• Address end‑user support cases as assigned, troubleshoot and resolve production support issues, and resolve defects timely with exceptional customer service.
• Effectively partner with teams such as HR, Recruiting, Benefits, Payroll, Finance, IT, and others to provide support for requests such as enhancements, defects, and new functionality.
• Perform research into problems, identify opportunities to correct the situation, and seek opinions and feedback on suggested solutions. Look beyond the surface to ensure the solution will fix the problem.
• Utilize Workday knowledge to make recommendations on new functionality, provide creative solutions to business user requests, and improve overall usability of the Workday system.
• Frequently provide status updates on work items or projects assigned.
• Maintain technical and industry trend knowledge by participating in Workday Community and other forums, including online discussions, brainstorms, voting, training, webinars, etc.
• Participate in bi‑annual Workday releases by reviewing release notes, educating end users on new functionality, making recommendations on functionality to deploy, and conducting new functionality and regression testing.

Qualifications

• Bachelor’s degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred.
• Knowledge of HR processes (from previous assignments, roles, experience in HR—e.g., responsibility in new hires, terminations, leaves of absences, employee benefits, immigration, etc.).
• Minimum four years of experience in Workday configuration and functional support.
• Highly proficient in Microsoft Excel.
• Excellent English language, interpersonal, oral, and written communication skills are essential.
• Proven record of setting delivery commitments and meeting expectations.
• Analytical mindset with a strong ability to identify, troubleshoot, and resolve system issues.
• Ability to manage multiple, high‑priority tasks and adjust to shifting priorities while meeting deadlines.
• Must be self‑motivated and able to work independently as well as on a team.
• Demonstrated ability to quickly adapt to learn new systems and processes.
• Ability to work within a team environment with global team members and time zones.
• Ability to learn technology quickly through instruction and self‑training.
• Ability to learn Workday reporting and calculated fields.
• Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience.
• Flexibility to work hours that overlap with Eastern Standard Time.

Your Journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals.