Analyst - HR Services - Human Resources - Bangalore, India

Societe Generale SA; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Societe Generale SA in Bangalore/Bengaluru is seeking an Analyst for HR Shared Services, focusing on onboarding and recruitment backoffice support. The role involves transaction processing per SOPs, updating process docs, and strong written and verbal communication.

The candidate will handle onboarding, background verification, vendor payouts, offer management, and MIS reporting while ensuring data quality and confidentiality. 2–3 years of HR operations experience preferred.

Qualifications

• Bachelor’s degree in HR field; MBA preferred.
• Strong written and verbal communication.
• Ability to work under tight deadlines and maintain data integrity.

Responsibilities

• Manage Recruitment Backoffice processes and coordinate with TA team and HR Ops.
• Knowledge of TALEO or similar Recruitment tool is preferable.
• Handle Onboarding, Background Verification, Vendor payouts and Offer Management.

Skills

Learning Agility

Proactiveness

Interpersonal skills

Verbal Communication

Education

Bachelor's degree in HR or MBA in HR

Tools

PeopleSoft

MS Office

Job description

Responsibilities

HR Shared Services- Onboarding - Analyst

Role Description (Summary)

[Analyst ]Process involves support provided to a spectrum of Human Resource (HR) functions which are largely transactional in nature. Engage in processing transaction as per the standard operating procedures and guidelines whilst maintaining good quality of work and timely delivery. Ability to update Process documentation (SOPs/Operating Instructions). Strong Written and verbal communication is mandatory

Key Responsibilities

• Manage the Recruitment Backoffice Process and coordination with TA team and HR Ops
• Knowledge on TALEO or any other Recruitment tool is preferable
• Manage the activities pertaining to Onboarding, Background Verification, Vendor payouts and management & Offer Management.
• Generating MIS reports, analyze the report trends.
• Perform first level quality check for all the deliverables and update the necessary tracker to record the quality of client deliverables
• Perform Morse controls, including managing anomaly
• Adhere to information security guidelines of SGGSC
• Maintain utmost confidentiality of the information received

Reporting Structure

OPS Lead

Educational Qualification

Any Bachelor degree, preferably MBA in HR

Leadership Skills

• Client
• Team Spirit
• Commitment
• Responsibility
• Innovation

Key Skills

• Learning Agility
• Proactiveness
• Accountability
• Interpersonal skills

Other Skills

• Verbal Communication
• Time Management
• Problem solving
• Decision Making

Tools

PeopleSoft, MS Office

Behavioural Competencies

• Accountability AdvancedDescription: Ability to take ownership of one's activities, accept responsibility for them and share results in a transparent manner Indicator: Accepts responsibility for outcomes of one’s work; admits mistakes and refocuses efforts when appropriate
• Active Listening AdvancedDescription: Active listening involves paying attention, withholding judgment, reflecting, clarifying, summarizing and being empathetic Indicator: Actively asks questions to confirm understanding
• Change Catalyst IntermediateDescription: Ability to initiate change to achieve desired business outcomes; facilitates the implementation and acceptance of change within the workplace Indicator: Actively seeks information about the logic or basis for change and focuses on the beneficial aspects of change
• Conflict Management IntermediateDescription: Ability to identify and eliminate conflicts fairly and effectively Indicator: Able to view all stakeholders as equal partners in terms of their right to express their own viewpoints
• Decision Making BeginnerDescription: Chooses effectively between two or more courses of action Indicator: Uses policies and standards as guidelines for decision making
• Entrepreneurship BeginnerDescription: Ability and inclination to take actions beyond the job requirements; willingness to venture beyond regular BAUs and facilitate to pioneer initiatives Indicator: Ability to understand the intricacies of the business process and identify opportunities to provide solutions; Ability to communicate ideas to relevant stakeholders and gain buyin. Drive and persistence to work beyond BAU tasks
• Giving and receiving feedback BeginnerDescription: Offers praise or corrective suggestions as required Indicator: Sees the value in giving feedback; Gives honest and constructive feedback to other team members and proactively seeks feedback on own performance
• Influencing BeginnerDescription: The ability of a person to affect, to shape, or to transform the opinions and the behaviors or actions of other people without necessarily having a formal authority over them Indicator: Takes steps or different approaches to persuade, which can include careful preparation of data, documentation or facts to support a position in a presentation or discussion
• Interpersonal skills IntermediateDescription: Keeps one’s emotions under control and restrains negative actions when faced with opposition or hostility from others or when working under stress Indicator: Remains calm when one's own position or opinion is opposed by stakeholders
• Interviewing skills NADescription: Understands the requirements and hires the right candidate to fulfil those requirements by asking the right questions in an unbiased manner Indicator: NA
• Learning Agility AdvancedDescription: Ability and willingness to learn and apply that learning to perform successfully in new situations Indicator: Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error
• Negotiation IntermediateDescription: Process by which compromise, or agreement is reached while avoiding arguments and disputes Indicator: Listens to differing points of view and promotes mutual understanding
• Networking BeginnerDescription: Networks in a manner to build trusting and effective relationships to achieve business goals Indicator: Builds rapport with various stakeholders
• Open Mindedness AdvancedDescription: Understands the difference between self and others in terms of culture, backgrounds, gender, attitudes and values; and thereby demonstrates inclusivity Indicator: Advocates the value of diversity to others; takes actions to increase diversity in the workplace
• Proactiveness IntermediateDescription: Takes timely actions by causing change instead of only reacting to change once it has happened Indicator: Questions established processes and suggest changes
• Problem Solving IntermediateDescription: Must be able to define problems and opportunities, generate different courses of action, evaluate the constraints and risks associated with each course of action identified and select the viable option Indicator: Identifies and evaluates the advantages/benefits associated with the options identified and also seeks others’ opinions for alternative courses of action
• Result Orientation BeginnerDescription: Drive to achieve value added results, and the ability to focus one’s attention on delivering key objectives and positive outcomes for oneself, one’s team and the business with a sense of urgency Indicator: Takes ownership in own work, seeing things through to completion and ensuring quality standards are met
• Self Awareness IntermediateDescription: The ability to recognize your own emotions and how they affect your thoughts and behavior’s; know your strengths and weakness; and have self confidence and the willingness to accept and work on your gap areas Indicator: Demonstrates willingness to test one’s emotions and abilities by seeking the inputs of others; recognizes and values differences
• Strategic Focus BeginnerDescription: Cultivates an environment in which the organization’s vision is practiced by staff, faculty and others. Aligns work priorities, processes, and practices to achieve the desired vision Indicator: Understands the importance of the organization’s vision and value proposition
• Time Management IntermediateDescription: Achieving enhanced results through effective utlisation of one's time while also valuing the time of others Indicator: Makes appropriate preparations so that own and others’ work can be done effectively
• Verbal Communication AdvancedDescription: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message Indicator: Manages audience/ stakeholders effectively and uses body language that is consistent with verbal communication and aids understanding

Shift Timing

General

Experience

• Total Experience (Years): 2-3
• Relevant Experience (Years): 2-3

Profile required

Team: HRCO IN Shift: General Shift Location: Bangalore Career Level: Analyst

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business Insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.