Analyst, CBS HR Operations

Colgate Palmolive; Maharashtra; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Colgate-Palmolive in Mumbai, India is seeking a self-motivated data management professional specializing in Employee Central data in SuccessFactors and SAP. The role focuses on maintaining, testing, and documenting employee lifecycle events with accuracy and timeliness.

You will ensure data maintenance quality, handle escalations, and collaborate with HR partners across time zones to support global processes and continuous improvements.

Qualifications

• Bachelor's degree or equivalent required.
• Proficient in Google Suite applications.
• Hands-on experience in ERP systems preferred.
• 1-2 years experience in transaction processing in HR ERP preferred.
• Ability to troubleshoot and resolve issues independently.
• Strong documentation and collaboration skills.
• Ability to work with partners across different time zones.

Responsibilities

• Perform data management for employee lifecycle events in SuccessFactors and SAP.
• Complete day-to-day data management processes accurately and in a timely manner.
• Handle escalated issues and collaborate with partners.
• Track and monitor daily and monthly reporting; ensure quality.
• Suggest process improvements to increase accuracy or controls.
• Participate in cross-functional meetings with IT and business teams and partners.

Skills

Google Suite

ERP experience

Data management

Communication

Education

Bachelor's degree

Job description

Relocation Assistance Offered Within Country

Job Number #176723 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Brief introduction - Role Summary/Purpose (3-4 sentences max.)

• We are seeking a self motivated person who is skilled and experienced in Data Management in Success Factors' Employee Central to join our team. The successful candidate will be responsible for the maintenance, testing, support, and documentation of Employee's life cycle events in Success Factors and/or in SAP.
• Key responsibilities include ensuring the Data maintenance with accuracy and in timely manner

Responsibilities (bullet points)

• Complete day to day processes of Data management accurately and in a timely manner as a hands on processor.
• Handles escalated issues raised by partners and complex tasks.
• Acts as Subject Matter Authority for other team members.
• Ensure Quality is met for all volumes processed
• Track and Monitor daily and monthly reporting.
• Proposes process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in meetings with internal teams and partners. Collaborate with Business leaders, IT team wherever required
• Participate in initiatives that are internal as well as external to the organization.
• Aligns with all policies and standards
• Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control.
• Always demonstrate the highest level of customer service.
• Pay close attention to detail and follow through to resolve any outstanding issues.
• Goes beyond immediate requests and activities to ensure both own and related tasks are completed

Required Qualifications (3-5 bullet points)

• Bachelor's degree or equivalent required.
• Proficient in Google Suite applications.
• Hands-on experience in any ERP would be preferred.
• 1-2 years experience working in transaction processing in any HR ERP will be preferred.
• Ability to troubleshoot and resolve issues independently.
• Strong documentation skills for crafting comprehensive documentation to facilitate knowledge sharing and adherence to industry standards.
• Excellent communication and collaboration skills.
• Use tact to exchange ideas and information concisely and rationally.
• Ability to Work with partners in different Time Zone and Geography

Preferred Qualifications (3-5 bullet points)

• Familiarity with automation tools

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.