Analyst, CBS HR Operations (176723)

Colgate Palmolive; Mumbai; On-site; INR 600,000 - 750,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Colgate-Palmolive in Mumbai seeks a data-driven Analyst for CBS HR Operations to manage data lifecycle events in SuccessFactors Employee Central and SAP, with focus on accuracy and timely updates.

The role involves daily data maintenance, documentation, issue resolution, and collaboration with partners across time zones to ensure quality and continuous improvement.

Qualifications

• Bachelor's degree or equivalent required.
• Proficient in Google Suite applications.
• Hands-on experience with ERP preferred.
• 1-2 years experience in transaction processing in HR ERP preferred.
• Strong documentation skills and excellent communication.

Responsibilities

• Maintain data accuracy for Employee Central lifecycle events in SuccessFactors and SAP.
• Support testing, documentation and data management processes.
• Resolve escalated issues and collaborate with partners across Time Zones.
• Ensure quality and timely processing of all data volumes.

Skills

Google Suite

Data management

ERP experience

Education

Bachelor's degree

Tools

ERP

Job description

Career Opportunities: Analyst, CBS HR Operations (176723)

Relocation Assistance Offered Within Country

Job Number#176723 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values- Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Brief introduction - Role Summary/Purpose (3-4 sentences max.)

We are seeking a self motivated person who is skilled and experienced in Data Management in Success Factors’ Employee Central to join our team. The successful candidate will be responsible for the maintenance, testing, support, and documentation of Employee’s life cycle events in Success Factors and/or in SAP.

Key responsibilities include ensuring the Data maintenance with accuracy and in timely manner.

Responsibilities

• Complete day to day processes of Data management accurately and in a timely manner as a hands on processor.
• Handles escalated issues raised by partners and complex tasks.
• Acts as Subject Matter Authority for other team members.
• Ensure Quality is met for all volumes processed
• Track and Monitor daily and monthly reporting.
• Proposes process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in meetings with internal teams and partners. Collaborate with Business leaders, IT team wherever required
• Participate in initiatives that are internal as well as external to the organization.
• Aligns with all policies and standards
• Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control.
• Always demonstrate the highest level of customer service.
• Pay close attention to detail and follow through to resolve any outstanding issues.
• Goes beyond immediate requests and activities to ensure both own and related tasks are completed

Required Qualifications

• Bachelor's degree or equivalent required.
• Proficient in Google Suite applications.
• Hands-on experience in any ERP would be preferred.
• 1-2 years experience working in transaction processing in any HR ERP will be preferred.
• Ability to troubleshoot and resolve issues independently.
• Strong documentation skills for crafting comprehensive documentation to facilitate knowledge sharing and adherence to industry standards.
• Excellent communication and collaboration skills.
• Use tact to exchange ideas and information concisely and rationally.
• Ability to Work with partners in different Time Zone and Geography

Preferred Qualifications

• Familiarity with automation tools

Our Commitment to Inclusion

Our journey begins with our people - developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid