Analyst, Branch Manager, Consumer Banking Group

DBS Bank; Krishna; On-site; INR 600,000 - 900,000; Full time

Job summary

DBS Bank invites applications for a Relationship Management role at our Sultannagaram Gollapalem location. You will lead a branch team, drive exceptional customer service, and shape strategies to grow the customer base while ensuring regulatory compliance and strong stakeholder engagement.

The role requires proven leadership, analytical thinking, and strong communication skills to foster relationships with customers and community partners. This is a full-time position with standard banking hours.

Qualifications

• Proven track record of leading and managing a high-performing team.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills with the ability to effectively interact with customers and stakeholders.

Responsibilities

• Lead and manage a team of professionals to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales and grow the customer base
• Analyze market trends and customer needs to identify opportunities for growth and improvement
• Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Provide coaching and mentoring to team members to support their professional development
• Represent the bank in the local community and build strong relationships with key stakeholders

Skills

Team leadership

Customer service

CRM systems

Data-driven decisions

Communication

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of professionals to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales and grow the customer base
• Analyze market trends and customer needs to identify opportunities for growth and improvement
• Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Provide coaching and mentoring to team members to support their professional development
• Represent the bank in the local community and build strong relationships with key stakeholders

Requirements

• Proven track record of leading and managing a high-performing team
• Strong analytical and problem-solving skills with the ability to make data-driven decisions
• Excellent communication and interpersonal skills with the ability to effectively interact with customers and stakeholders
• Proficient in the use of relevant banking and customer relationship management (CRM) systems
• Ability to work under pressure and meet deadlines
• Commitment to providing exceptional customer service and driving business growth

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

Sultannagaram Gollapalem

Job

Relationship Management

Schedule

Regular

Employee Status

Full time