Analyst

Ex; Gurugram District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Ex is seeking a Business Analytics-Marketing Analytics professional to manage operational delivery for assigned clients, provide specialized consulting, and support executive decision-making.

The role focuses on planning, monitoring, MIS design, risk governance, and collaboration with onshore managers to align scope, milestones, and timelines, while driving a culture of continuous improvement in risk management.

Qualifications

• 3-6 years of experience in analytics or consulting.
• Experience in business analytics and marketing analytics.
• Strong ability to manage client relationships and deliverables.

Responsibilities

• Plan, monitor & manage operational delivery to ensure adherence to quality parameters & timelines.
• Implement work management trackers, define roles & responsibilities, and roll out a delivery plan to track completion.
• Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, milestones & timelines.
• Design & implement MIS for periodic status updates and to identify trends around business processes with high risk / low controls.
• Drive a culture of Risk and Governance across business processes and champion continuous improvement in risk management.
• Champion customer service to ensure that compliance is integrated in business processes.
• Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance deliverables.

Job description

• Job Role Business Analytics-Marketing Analytics
• Experience (In Years) 3-6

Job Description

Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support executive-level decision-making.

Responsibilities

Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion
Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines
Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls
Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes
Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services