Job title: AMS Solutions Architect
Location: Bengaluru/Mumbai
Grade: E1/E2
The Opportunity
- Managing solution architecture for strategic deals and experience across multiple technologies (TCV: US$ 20Mn+)
- Extensively worked on outsourcing presales (application & multi-tower) with end-to-end ownership to build & lead win themes, core estimation & transformation solution, proposal defense and BAFO/ contract negotiations support
- Creating innovative technology solutions and roadmaps on multiple key areas – vendor consolidation, cost optimization, delivery models transformations or packaged solutions. Build technology transformation proposals and roadmaps for clients with experts across these areas
- Driving cross‑functional team and lead value propositions to the clients and to present them to senior client stakeholders
Additional Responsibilities
- Translate client objectives and requirements in RFPs into winning solution concept for specific deals, based on service offerings and capabilities
- Develop optimum outsourcing solution including governance structure, delivery model, staffing, service location, service hours, service levels, enabling tools to client, transformation approach, commercials etc.
- Maintain win plus down selection rate of 60% on pursuits worked on or owned
- Harness the best of the organization’s portfolio of offers to meet the stated and unstated requirements of the deal
- Understand the competitive landscape and tailor the solution to counter these to propose the most differentiating solution to the client
- Participate in strategic initiatives to industrialize the solutions process and to enhance the competitiveness of AMS proposals
- Provide domain knowledge to assist with building competency skills within the team
- Maintain high utilization rate on AMS pursuits throughout the year (> 85%)
- Provide formal or informal contribution to the team through knowledge and information sharing
Ideal Candidate
He/She/They will have 20+ years of experience in AMS/ADM with a strong project track record. A bachelor’s degree is required. This person is motivated to deliver high‑quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset.
- Prior experience with MNCs or tier one IPPs
- SAP experience would be an advantage
- Having ITILv3 or PMP/PRINCEII certifications will be added advantage
- Extensive presales role on RFP and RFI responses, preferably in application management outsourcing with high conversion rate for new logos
- Good awareness of key principles of large transformation engagements
- Technology width and understanding of industry trends (SAP, Custom Apps, Digital, GenAI)
- Excellent interpersonal skills to lead discussions with multiple internal and external stakeholders
- Exposure to complete lifecycle of solutioning, transition, steady state & optimization
- Good understanding of AMS estimation, various pricing methods and commercial aspects
- Good understanding of competitive bidding scenario, competitors and benchmarks
- Experience with DevOps, SAFE Agile will be added advantage
- Strong team orientation & leadership qualities
- Excellent verbal and writing skills are a must
- Demonstrated thought leadership in external forums or have done so
Extensively travelled and willing to travel at short notice
- Prior experience with MNCs or tier one IPPs
- Having ITILv3 or PMP/PRINCEII certifications will be added advantage
- SAP experience would be an advantage