Air Logistics Sales Representative

Kuehne+Nagel; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Global Exposure

People-Centric Culture

Learning & Development

Innovation & Sustainability

Rewards & Recognition

Stability with Agility

Job summary

Kuehne+Nagel in Mumbai is seeking a dynamic sales and business development professional to drive air logistics growth by combining customer care excellence with proactive sales and business development. You will monitor sales activities, nurture prospects, and coordinate with Customer Care Locations to ensure smooth onboarding.

You will conduct market research, manage customer portfolios, and update systems with a strong focus on customer engagement, retention, and reactivation.

Qualifications

• Proven track record in achieving sales targets in logistics or air freight.
• Experience in nurturing leads and converting them into opportunities.
• Strong communication and stakeholder management skills.

Responsibilities

• Take the lead in monitoring and driving sales activities to achieve business targets.
• Proactively identify and nurture sales-qualified prospects, converting them into profitable opportunities.
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
• Perform market research on pricing and product competitiveness, aligning with pricing.
• Act as a bridge between customers and Customer Care Locations, sharing feedback and supporting issue resolution.
• Lead onboarding and implementation of new customers, ensuring smooth handover and SOP alignment.
• Maintain and update customer information in internal systems accurately.
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality with CCL.

Skills

Sales experience

Business development

Customer management

Stakeholder management

Cross-functional teamwork

Job description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Drive air logistics growth by combining customer care excellence with proactive sales and business development.

How you create impact

• Take the lead in monitoring and driving sales activities to achieve business targets




• Proactively identify and nurture sales-qualified prospects, converting them into profitable and sustainable business opportunities




• Conduct regular reviews of sales leads and customer portfolios with key stakeholders




• Perform market research on pricing and product competitiveness, aligning closely with the pricing team




• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution




• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment




• Maintain and update customer information in internal systems accurately




• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL

What we would like you to bring

• Strong understanding of Air Logistics / Freight Forwarding industry




• Proven experience in sales, business development, or customer management




• Excellent stakeholder management and communication skills




• Ability to work in a fast-paced, cross-functional environment




• Customer-centric mindset with strong problem-solving skills

What's in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.




• People-Centric Culture: Join a team where your voice matters and people genuinely care.




• Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.




• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.




• Rewards & Recognition: Get rewarded for your passion, performance, and potential.




• Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.