AI/ML Engineer

Weekday 1; Gurugram District; On-site; INR 200,000 - 300,000; Full time

Job summary

Weekday 1 in Gurugram, India seeks a proactive Business & Operations Professional to contribute to development and scaling of a quick commerce platform focused on parents and children.

The role spans business strategy, operations, customer experience, and execution, building scalable processes and translating opportunities into practical initiatives. Early-stage environment, 0-to-1 projects, and cross-functional collaboration are key elements.

Qualifications

• 3+ years of experience in business operations, strategy, consulting, product operations, growth, marketplace businesses, quick commerce, ecommerce, or related field.
• Experience in a fast-paced startup or high-growth environment.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Comfortable working in 0-to-1 environments with ambiguity and evolving priorities.

Responsibilities

• Support the development and execution of business and operational strategies for a quick commerce platform.
• Identify opportunities to improve customer experience, operational efficiency, and business performance.
• Develop and implement scalable processes for day-to-day business operations.
• Work closely with cross-functional teams to execute strategic and operational initiatives.
• Analyse business performance, customer behaviour, operational metrics, and other data to identify improvement opportunities.
• Build dashboards, reports, trackers, and performance frameworks to monitor key business metrics.
• Identify operational gaps and work with relevant teams to develop and implement solutions.
• Support initiatives related to customer acquisition, retention, engagement, and overall customer experience.
• Coordinate with external partners, vendors, and service providers where required.
• Conduct market and competitor research to identify emerging trends and opportunities within quick commerce and family-focused commerce.
• Support new initiatives, experiments, and 0-to-1 projects from ideation through execution.
• Establish workflows, documentation, and operating processes that can scale with business growth.
• Monitor project timelines, dependencies, risks, and execution progress.
• Present insights, recommendations, and business updates to senior stakeholders.
• Take ownership of high-priority business problems and drive them toward resolution.

Skills

Analytical thinking

Problem solving

Stakeholder management

Tools

Excel/Google Sheets

Job description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟯𝟬𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮𝟬-𝟯𝟬 𝗟𝗣𝗔)

Experience: 3+ yrs

Location: Gurugram, Haryana, India

Job Type: Full-time

We are looking for a proactive and entrepreneurialBusiness & Operations Professionalto contribute to the development and scaling of a fast-growingquick commerce platform focused on parents and children.

This role is suited for someone who thrives in an early-stage, 0-to-1 environment and enjoys working across business strategy, operations, customer experience, and execution. You will play a key role in building scalable processes, improving customer journeys, and translating business opportunities into practical initiatives.

Requirements

Key Responsibilities

• Support the development and execution of business and operational strategies for a quick commerce platform.


• Identify opportunities to improvecustomer experience, operational efficiency, and business performance.


• Develop and implement scalable processes for day-to-day business operations.


• Work closely with cross-functional teams to execute strategic and operational initiatives.


• Analyse business performance, customer behaviour, operational metrics, and other data to identify improvement opportunities.


• Build dashboards, reports, trackers, and performance frameworks to monitor key business metrics.


• Identify operational gaps and work with relevant teams to develop and implement solutions.


• Support initiatives related to customer acquisition, retention, engagement, and overall customer experience.


• Coordinate with external partners, vendors, and service providers where required.


• Conduct market and competitor research to identify emerging trends and opportunities within quick commerce and family-focused commerce.


• Support new initiatives, experiments, and 0-to-1 projects from ideation through execution.


• Establish workflows, documentation, and operating processes that can scale with business growth.


• Monitor project timelines, dependencies, risks, and execution progress.


• Present insights, recommendations, and business updates to senior stakeholders.


• Take ownership of high-priority business problems and drive them toward resolution.

What Makes You a Great Fit

• 3+ years of experiencein business operations, strategy, consulting, product operations, growth, marketplace businesses, quick commerce, ecommerce, or a related field.


• Experience working in afast-paced startup or high-growth environmentis highly desirable.


• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.


• Comfortable working in0-to-1 environmentswith ambiguity and evolving priorities.


• Strong ownership mindset with the ability to independently drive initiatives from concept to execution.


• Excellent project management, organisational, and stakeholder-management skills.


• Strong understanding of customer journeys, operational processes, and business performance.


• Ability to work effectively across Product, Operations, Technology, Marketing, Supply Chain, and other functions.


• Strong proficiency in Excel/Google Sheets and familiarity with business analytics and reporting tools.


• Excellent written and verbal communication skills.


• Ability to balance strategic thinking with hands‑on execution.


• Comfortable experimenting, testing new approaches, learning quickly, and adapting to changing business requirements.


• Strong commercial mindset and interest in building scalable consumer-facing businesses.