Business Operations Generalist

Nuvr; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Mentorship from leadership

Ops exposure to 30+ sub-categories

Claude access

Job summary

Nuvr in Bengaluru seeks a proactive Biz-Ops lead to optimize operations as we scale. You will own key projects, improve NuvrOS workflows, and support sales with category insights during live deals.

Expect mentorship from the leadership team, exposure to 30+ sub-categories in quick commerce, and a fast-paced environment with ambiguous conversations and evolving priorities.

Qualifications

• Experience in e-commerce and quick commerce operations.
• Demonstrated ability to leverage technology in day-to-day work.
• Strong communication and project-management skills.
• High ownership and outcome-driven performance.
• Willingness to build a personal business in the future and adapt to ambiguity.

Responsibilities

• Act as the primary point of contact for the head of business across customer requirements.
• Own key operational projects to improve NPS and growth objectives.
• Proactively improve workflows and modules in NuvrOS based on usage and needs.
• Enable the sales team with category inputs during live deals.
• End-to-end ownership of negotiations and biz ops initiatives.

Skills

E-commerce Ops

Quick commerce

Tech-savvy

Stakeholder management

Ownership mindset

Tools

NuvrOS

Job description

Context for the role:

Were scaling faster than our business operations systems are able to adapt. Weve gone from 100 to 1200cr Revenue under management in 3.5 years and are expanding to 2 other countries.

Primary responsibility

- Optimise the bandwidth of the head of business by establishing and optimising core business operations as we scale, by:

• Acting as the primary point of contact for the head of business across all customer requirements
• Owning key operational projects to improve NPS and business growth objectives
• Proactively improving key workflows and modules from NuvrOS (our proprietary operating system for brand growth) based on business usage and requirements as they adapt
• Enabling the sales team with category inputs during live deals
• End-to-end ownership of key negotiations and biz ops initiatives

What we’re looking for

Must have:

• Familiarity with E-commerce and Quick commerce Ops (prior experience in category management at a brand preferred)
• Very comfortable with tech - you’ve proof of how you leverage tech for your day to day either at work or in your personal projects
• Strong communication skills and the ability to manage projects involving multiple stakeholders
• Comfortable owning the outcome, you have extremely high ownership and are fine with your performance being judged primarily on the outcome.
• You want to build your own business in the future and are looking for the ideal environment to shape your skills for this
• Comfortable with ambiguity - no 2 conversations are the same. One day the team is dealing with catalog issues and the next day we’re dealing with a new product launch.

What you’ll get

• Mentorship from the core leadership team
• In depth knowledge of the nuances and operations of quick commerce and e-commerce across 30+ sub-categories
• Be a part of the 10-100 journey of the next global digital conglomerate from India
• Access to claude & tools required to facilitate ops at scale.